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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 28052 Views
  • 186 replies
  • 45 kudos

Only one Google Nest camera goes offline

Yesterday I had to charge one of my Google nest cameras and it has gone offline twice now but the other two cameras and the doorbell have strong connections. This has not happened before the charging yesterday. The first time it happened, I used the ...

No video recordings

since renewing our subscription we are unable to review video history and cannot got back to previous days. Can only see current day.

Mistyg by Community Member
  • 464 Views
  • 4 replies
  • 0 kudos

Incorrect person recognized as familiar face

Why is there no way to correct Nest Aware when it "recognizes" the wrong person? I got a notification that my wife was seen on the front doorbell (odd since she's at work right now), and when I looked at the video the person was clearly not my wife."...

rumanchu by Community Member
  • 551 Views
  • 5 replies
  • 2 kudos

Nest notifications not showing preview video

I have been unable to see any next notifications and the video previews. Something has happened recently where the previews disappeared from notifications. I cannot see them unless I go into the Nest app itself. I am on android s21 ultra and Verizon....

Ejmccoy by Community Member
  • 517 Views
  • 5 replies
  • 0 kudos

Help with New Doorbell wired set up

So I have a Nest doorbell wired - which was added to a new property without existing doorbell or chime.We also installed the motion sensor and camera and that is up and running no problem.Keep getting the NC033 (6012) error message assaying the locat...

Legal investigation not initiated by me

 I have this legal investigation in my account which I didn't initiate. I want an explanation as someone must be using my account and controlling devices which may be compromising my privacy while I have no control over them. Please advise.

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How do I change my nest email address

I've changed my email address and my Google home devices are all linked but my nest account won't migrate, how can I change my nest email address for my subscription

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