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Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 24073 Views
  • 0 replies
  • 15 kudos

Doorbell battery

Hey guysI ve been trying to connect my doorbell batter to the system and I get the error “ problem connecting to cloud” As I ve read some posts here are a lot of people having the same issue and for almost a year you guys did not managed to fix the i...

Big black line running down the screen

 Hello, 1 of my Nest cameras has a big black line running vertically on either the far left or close to the far left side of the screen suddenly. Pls see image attached.I have unplugged and RE-plugged that camera. Turned it off & on several times wit...

A89ED930-E691-4E43-8C4B-C61F89D20BE2.png
Vtmchau by Community Member
  • 1744 Views
  • 5 replies
  • 0 kudos

How set default volume on Google Home speaker?

When I ask my Google Home speaker to play music, say from Spotify, it always starts at level 6 (?) but I always want it at level 8 so I have to turn it up. How do I set the default volume to 8? Thanks

sfogel2 by Community Member
  • 4339 Views
  • 6 replies
  • 3 kudos

Resolved! Home speaker responding to TV ads

Recently there has been a new Google/Samsung ad (the one with the Lawrence brothers) running on Hulu that plays for me ALL THE TIME, like every other commercial break. Unfortunately, my home speaker is activating and responding to both instances of “...

Different wake words?

When will we be able to use different wake words? I currently can't use my Nest mini because if I say "Hey Google" the Nest, my phone, and my tablet all respond. It's making me think it was a waste of money to buy the Nest. I wanted to replace our Al...

Nest Hub Max Wont connect to network

I'm trying to get this setup for my business but it wont connect to the wifi because the wifi is a enterprise network/802.1x network. Is there anyway around this?

CFE by Community Member
  • 710 Views
  • 3 replies
  • 0 kudos

Google home and home mini (1st gen) won't connect to Wi-Fi

Trying to reconnect my two speakers, and they will not connect to the wifi. I can see them, and start the beginning process but as soon as I try to connect them to the wifi I get a pop-up saying they cannot connect. I have done multiple factory reset...

hesster by Community Member
  • 119209 Views
  • 20 replies
  • 8 kudos

Setting an alarm and Google bed time routine not working

For the past 3 weeks, Google Home devices in my home all say they can't understand when I ask to set alarms. Both minis and my hub refuse to set timers and acts like they are some unknown command. Furthermore, when I say goodnight, the routine is bug...

Zargos101 by Community Member
  • 2596 Views
  • 9 replies
  • 1 kudos
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