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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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Home App cant reach apps

I've just added all whole house into a Homey Pro.I've disconnected all apps from Google Home and try to connect the Homey app.All I get "Could not reach Homey, try again later".I thought it was a Homey issue, but now realised that its not. I tried to...

Peders123 by Community Member
  • 423 Views
  • 0 replies
  • 0 kudos

Forced to log in using Youtube app on a DIFFERENT device

I was forced to select "click yes on your YouTube app on your ipad" when trying to log in. I was catching a bus, needing to show ticket code and did not bring my ipad. I used to do text verifications, but it was disabled because of it is "less secure...

No Default Music Provider

When I go to music setting in google home it’s states:No defaultUse other accounts' preferences on shared devices-There are no services listed

Home Local Device Issue Leads to Embarrassing Conversation

I have a Sony Bravia TV running Android TV in the master bedroom. I also have several Nest cameras and replaced a Nest doorbell which forced me to start using the Google Home app instead of the Nest App. My issue with the home app is that every time ...

Kigosama by Community Member
  • 547 Views
  • 1 replies
  • 0 kudos

unable to stream SiriusXM

Hello. I have been asking Google to "Play Sirius XM (First Wave, XMU, etc.)" and Google acknowledges by saying, "Streaming First Wave on Sirius XM". However, nothing actually plays. I have Sirius XM linked in my Home App under Radio and I am signed i...

Resolved! Can't download google home on my pixel 7

I just got an google nest hub and wanted to install the google home app, but it just says there is a error on our end. I have a google pixel 7 and its up to date.

Why does Google Home app not show Live Preview of nest cameras?

If I use the Nest Home app, my camera thumbnails will show a live preview of what is currently going on. However, in the Google Home app, if I favorite these same cameras to the Home Screen I do not get a live preview thumbnail like I do in the Nest ...

Steviez by Community Member
  • 1058 Views
  • 3 replies
  • 0 kudos
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