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Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Home/Away routine

I have set up Home/Away routines based on phone location sensing. I have provided location permissions to both Home and Nest app. However, the app never changes to "Away" even when I am out of home for hours. it seems it is permanently set to "Home"....

abskumar by • Community Member
  • 313 Views
  • 3 replies
  • 0 kudos

Cannot cancel Nest Aware after Moving

I cannot cancel my Nest Aware subscription and keep getting charged $6 per month. I have moved overseas to Korea with the military and sold the house Aware was signed up for, deleted. I get an email from Google, but cannot modify the subscription whe...

Nest "home address update" email

Today I've been getting emails every few hours from Nest telling me to update my home address in the Google Home app. My address is up to date. There is no way to stop receiving these spam messages from Nest. I have received this message SIX times to...

KS1993CA by • Community Member
  • 340 Views
  • 4 replies
  • 0 kudos

Port Forwarding to IP Address

I already made some comments in the Google Wifi part of the forum, but I did not get a satisfying answer to my problem. Meanwhile I found a workaround to get it running for now, but even that is not really satisfying.Is there a way to post a feature ...

hons by • Community Member
  • 186 Views
  • 0 replies
  • 0 kudos

Resolved! Big Ass Fans integration down ?

I noticed my Big Ass Fans integration stopped working a few days ago. Is anyone else having the same issue ? I’ve tried reinstalling the integration. The fans however appear offline in the Google home app. Everything is fine with the Big Ass Fans app...

Roddyg by • Community Member
  • 754 Views
  • 3 replies
  • 0 kudos

Google Password Change - Can’t access my Google Home Account

I recently changed my google password as it had been several years. When I did, I tried to access my google home app and found that it had no record of my Google WIFI or my Nest Learning Thermostats that I had setup. Can I find a way to recall these ...

Chezzer by • Community Member
  • 1242 Views
  • 6 replies
  • 0 kudos

Trouble with displaying temperature sensor value

Hi,I'm trying to get a temperature sensor value displayed in the app but it seems like there is something wrong with the UI. It works for my Humidity sensor but not the temperature. Could someone help me understand what I'm doing wrong?This is parts ...

Dollf by • Community Member
  • 158 Views
  • 0 replies
  • 0 kudos
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