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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Chat Message Error

@JillG& @Muddi. For my Google Chat when I text my message it says "Failed to send" and when I am connected to wifi it still says "Failed to send". How do I fix this? @JillG & @Muddi. Please give ideas for ways to fix the problem with my Google Chat.

Assistance Required: Cannot Share Devices to Family on Home

I have Google Home and have multiple linked devices. These are labelled "Linked to You" on the Home app. I have added a family member with full privileges but they cannot see any of the linked devices. Can this be fixed so the family member can see a...

Hazeev by Community Member
  • 247 Views
  • 4 replies
  • 0 kudos

Migrating nest to google not working

When i click migrate to google in my nest app, it asks me to pick which google account and then give permission. I do that and the wheel starts spinning and then it says an unknown error has occurred. There is no error code or anything. I have tried ...

Help please!

Hi im not sure if im even in the right place for a question like i have. If im not maybe someone can direct me to the right place. Here with in just the last week i have some one casting into my utube yt music and my spotify. They show up in my googl...

Denise89 by Community Member
  • 251 Views
  • 4 replies
  • 0 kudos

Home app shows connected devices as offline intermittently

Any device added to the Google home app will show as "offline" intermittently. However, the devices are all online, successfully connected to the internet and functioning. I have a modem which connects to a mesh system.I have tried (all without succe...

Th1990 by Community Member
  • 213 Views
  • 3 replies
  • 0 kudos

verbally accessing google podcasts i've subscribed to

My mother is blind. I have installed google home, google assistant, google podcasts for her to access with a google nest speaker. We are having difficulty accessing the podcasts she is subscribed to in most recent date order, keeping most recent 2(de...

RuthLevin by Community Member
  • 206 Views
  • 3 replies
  • 0 kudos

home nest website not refreshing

I'm able to log into the home nest website but nothing is refreshing. I see the current image from the camera but the blue circle just keeps spinning. I also can't scroll back in the history view. I know it is working because I can see history from t...

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