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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4928 Views
  • 0 replies
  • 7 kudos

Home Shows Devices Offline After Switch to Pixel 7 Pro

Just migrated to a new Pixel 7 Pro and immediately Google Home app showed all lights and plugs as offline, so voice commands don't work and I have to control devices with their native app (Kasa/TP-Link). Speakers, Nest displays and Nest camera all st...

BradJ by • Community Member
  • 261 Views
  • 0 replies
  • 0 kudos

Google Seamless Setup with Philips Hue Play Bar

Hi, First time posting, hopefully this hasn't been asked already. I've had a frustrating experience setting up a pair of Hue Play Bars (no hub) with Google home. I read I would only need my Google Nest Mini in the same room during pairing, so tempora...

New Yeelight/Xiaomi device not visible in Google Home

Hello,I already have a couple of Yeelight/Xiaomi LED lights which are working well (I synced Mi Home to Google Home a while ago).I recently bought a new one (Smart LED Bulb 1S Color), and set it up successfully in Mi Home. Unfortunately it doesn't sh...

Guylain by • Community Member
  • 382 Views
  • 0 replies
  • 1 kudos

Google Home - Nest Thermostat "No Events Recorded"

Hello,It seems as though my Google Nest thermostat has stopped reporting any events to the "Activity" tab of my Google Home app somewhere between 8-11 hours ago. The last event that I have recorded in the log says "Heating turned on" at 3:21pm, and t...

NicholasL by • Community Member
  • 897 Views
  • 4 replies
  • 1 kudos

password reset

I am not receiving a password reset email from nestI checked spam filter too, and nothiing is there and I've added added accounts.nest.com and nest.com to the whitelist on the spam filter.Still no email.Please provide some next steps.Thanks

RAJ007 by • Community Member
  • 518 Views
  • 2 replies
  • 0 kudos

Resolved! How to remove smart plug from Google Home

HiI've recently had a failure with one of my smart plugs. It was used to power lights on and off, and I named it "cube".Recently the plug developed a fault and became unusable. I've therefore swapped the smartplug for one which works, renamed the old...

Si by • Community Member
  • 1692 Views
  • 2 replies
  • 0 kudos

Nest thermostat

Checking in status of nest thermostat. I sent it back to you and wondering when you will send one back to me

Legacy Nest Account - Can't reset password

I have a Nest Account (one that hasn't been migrated to my Google account) with two thermostats on it.I somehow got logged out and didn't know the password - I requested a password reset, I get the email but after I enter the new password (twice) it ...

trish1400 by • Community Member
  • 646 Views
  • 2 replies
  • 0 kudos

Roku TV no connected with Home app

Hi all,When I try to connect my Roku Hisense TV with my Google hub, this is the message I get : "No compatible devices were found in your Roku account You may need to set up these devices with Roku first. If you have already set up devices, they may ...

Andrex9219 by • Community Member
  • 1168 Views
  • 4 replies
  • 0 kudos
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