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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 3697 Views
  • 0 replies
  • 5 kudos

BUG: Light effect commands controll all lights

Hi everybody,the light effect commandsdevice.command.LightEffectSleepdevice.command.LightEffectWakedevice.command.StopLightEffectaffect all light devices in the home and not just the ones specified in the "devices"-field (at least if there are more t...

dsprute by Community Member
  • 302 Views
  • 0 replies
  • 0 kudos

Wifi not connected when trying to add child account to nest mini

I am trying to connect a nest mini to my child's account in the family link so and keep getting nest that wifi is not connected. WiFi is connected on both my phone and the nest, we are on the same network and still getting this message. I found a sim...

Tinamc24 by Community Member
  • 263 Views
  • 0 replies
  • 0 kudos

Resolved! Nest thermostat

I am locked out of my nest thermostat account .I set up with email account that no longer exists./I tried forgot password nothing I've tried helps resolve the issue.Please help

Resolved! Windows app - video history

I have a new Google Nest camera and have signed up for a Nest Aware account so I have full ongoing video history.I can access the video history from my iOS Google Home app, but not from my Windows 11 Chrome browser. I'm not wanting to use the iOS app...

Jyrke by Community Member
  • 1141 Views
  • 4 replies
  • 0 kudos

scorciatoie schermata di blocco

La scorciatoia per Google home non funziona più da un paio di settimane. Una schermata dice che deve esserci almeno un dispositivo nonostante siano presenti diversi dispositivi. Spero che possa risolversi il problema. Possiedo anche un pixel 4a dove ...

gidi by Community Member
  • 425 Views
  • 1 replies
  • 0 kudos

Home automation not adjusting android phone settings

Automation in the Home app stopped adjusting settings on my android phone. Started with the volume settings and slowly stopped working on all settings. Now it will not adjust brightness, do not disturb, nothing seems to work. Oddly, I can ask the ass...

BGuiver by Community Member
  • 1061 Views
  • 4 replies
  • 0 kudos

Setting up a rental property with google home

I have a property that I am looking to rent out (to a tech savy renter), in my property I have:- google nest wifi routers- google thermostat- google yale lockI am trying to research what to do with my lock, as an owner, it's important for me to retai...

sjbishy by Community Member
  • 1650 Views
  • 3 replies
  • 0 kudos

Nest Learning thermostat won’t stay connected to app

I have followed all suggestions on troubleshooting for this problem but it still persists. Nest thermostat is online but will not stay connected to app. If I take phone to thermostat and press ring it will connect for a short period. Battery level is...

Annlo by Community Member
  • 438 Views
  • 1 replies
  • 1 kudos
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