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Blog Posts

Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home App TV icons / symbols

Hello,I have 2 TVs at home:1- Sony KD-49XD7005 (2016 model) chromecast built-in,2- Samsung 60KS8000 (2016 model) no chromecast built-inI bought 2 pieces Chromecast 3rd Gen and completed setups on both TVs.In my Google Home App, i have 2 type of icons...

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KpttpK by Community Member
  • 6 replies
  • 1 kudos

Google home recovery

My phone had to be factory reset and I can't seem to even find google home app to put it back on, the only things close go to Spotify. I can't access my security cams, can anyone help? Please?

JynxPrice by Community Member
  • 5 replies
  • 0 kudos

Resetting Password

Trying to sign into the Nest App and says username or password is incorrect. I have tried to reset my password but I do not get the email to reset. I am NOT using a gmail account nor do I want to. I went back thru my emails and I reset it just fine 2...

puttingg by Community Member
  • 3 replies
  • 0 kudos

How to delete this account?

I was googling for information about Nest thermostats firmware 6.2-22 and clicked on a search result that after a few seconds was locked by a screen asking to type into a field. I wasn't even aware I was signing up for one more account in my life.How...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Nest app not showing thermostats in Google Home App

Trying to add a temp sensor. On the Google Home App it tells me to use the Nest App. The Nest App doesn't show the three thermostats that are on my Google Home App. I can't add the sensor without the thermostats on the app. I have tried to resync the...

PG1 by Community Member
  • 8 replies
  • 1 kudos

Can't link Spotify as music provider

Hi!I can't link Spotify as my music provider — I just don't see such option in the settings, however if I go to the Podcast section I see Spotify as an option and can successfully link it.   

Screenshot_20211104-011031.png Screenshot_20211104-011040.png
Const by Community Member
  • 9 replies
  • 0 kudos
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