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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Resolved! Language change

Hi, I cannot change the app's language into English. The default is Hungarian due to my location when I download it from Play. Where can I modify it to English? Thx

ToBa by • Community Member
  • 8575 Views
  • 3 replies
  • 0 kudos

Continiously logging me out

I have multiple homes and Nest cameras in all. Problem is that since 1 year or so, the app constant logs me out. I do have multiple google profiles. I have searched this site as well as the web for a solution, all I found was a "Brad" saying in this ...

BDG by • Community Member
  • 369 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Camera subscription prior to Google--how to cancel

Hi,I bought a Nest camera and subscribed to the monitoring prior to the union with Google. I have never migrated my account to Google, although I use my Gmail to sign in/out. How do I cancel my annual renewal? I don't have a partner company (other th...

kellervl by • Community Member
  • 7565 Views
  • 4 replies
  • 2 kudos

Set up

QR code does not register on my phone 

BillC by • Community Member
  • 469 Views
  • 1 replies
  • 1 kudos

Google Nest accounts prob

I’m trying to migrate my Nest account to a Google Home account, but Nest keeps telling me my Google account is already linked to another Nest account. I have no other Nest account so do I remove that phantom link?

Augustine by • Community Member
  • 1223 Views
  • 6 replies
  • 0 kudos

Google assistant

The shopping lists are not working properly in my assistant. I used to be able to add foods into a category I.e dairy etc. there used to be food choices to click on this is no longer the case. When I go from one list to another, the first list I open...

Problem with app Tidal

Hello,I have a huge problem with tidal on chromecast. When I try to strim a songs in master quality I see inscription "Your device cannot open this position". Before this situation everything was ok. It's really weird because Dolby Atmos works good. ...

Jacek1 by • Community Member
  • 1143 Views
  • 3 replies
  • 1 kudos

Nest cams 'connected to another account'

Purchased a new indoor wired nest cam to add to 4 existing outdoor wired nest cams on Nest. New cam working on Google Home but existing cams (on Next App) did not migrate to Google Home. Unable to log into Nest to remove these cams from Nest account....

Outback by • Community Member
  • 4167 Views
  • 3 replies
  • 2 kudos

Issues removing (LG) TV from Google home

Hi,I wanted to add my (LG webOS6) TV to goolge home. This was possible using remote control on the TV, workflow was similar as adding a NestHub or Mini to google home etc.Afterwards the Status of the TV was in a loop "Connecting-->Not responding". Si...

LuckyB by • Community Member
  • 11467 Views
  • 28 replies
  • 14 kudos

Email

Does your nest account have to be linked to a google account or can it be to another email address?

gressrn by • Community Member
  • 481 Views
  • 1 replies
  • 0 kudos
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