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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 13439 Views
  • 0 replies
  • 10 kudos

Unable to change Google mini's name in the Google Home app.

I have both the Google Home and Google Nest apps for I have the several products in my home including four Google minis, the original Google Home, two Google nest cams (outdoor wired), the Nest thermostat E and a Google Nest hub. Most recently I had ...

Silly by • Community Member
  • 2899 Views
  • 9 replies
  • 0 kudos

Issue with main Gmail account communicating with Google Home

When using my primary Gmail account - Google Home application does not communicate with Google. I created a "test home" in my profile in an attempt to correct a long standing issue with my thermostat. When I was done with my "test home" I wanted to d...

Ghostnyc by • Community Member
  • 483 Views
  • 0 replies
  • 0 kudos

Rewind cameras

I need to rewind my cameras to download a specific time for legal use

Google home on mutiple wifi

I think I have identified a glitch to be looked into. The speaker groups do not show on on Google home when you operate multiple wifis. Other apps such as Spotify ideally them fine. HistoryI have a unifi system where my iot devices are separated on a...

Leeswin by • Community Member
  • 849 Views
  • 2 replies
  • 0 kudos

Home App not playing videos from Nest Outdoor

I am currently using a Sony Xperia 5ii running Android version 12, build number 58.2.A.80.I have a Huawei P20, OnePlus Nord CE 2, and my fiancée's Google Pixel 4, in which on the Home app I am able to view historic/caught moments. But on my Sony, it ...

steve81uk by • Community Member
  • 1061 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to share photographs with Google Home outside North America

Have Google Home Account. Able to share 15,000 photographs with family with Gmail Addresses but unable to share outside North America (Toronto, Canada to Trinidad & Tobago). Google indicates it is not possible. Can I open another Google Home Account ...

Subscription

I cannot update my credit card details. I am subscribed to Nest for my UK property and thus am directed to the UK site. But, as I am a US resident and all my payment methods are billed to my US address, the UK site does not enable a non-UK card. Ther...

ocmil09 by • Community Member
  • 1169 Views
  • 3 replies
  • 0 kudos

Guest network

I am trying to set up a guest network to access my Ring doorbell. I go to google home and look for guest wi-fi and do not see it. It is not listed . How do I set up a guest network with no link. Still trying everything to set up R ng

Mitch4 by • Community Member
  • 1353 Views
  • 5 replies
  • 0 kudos
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