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Blog Posts

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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5866 Views
  • 0 replies
  • 7 kudos

Using Google Home with Vera

Hi,We have just moved into a new home which previously used a Vera Plus controller to manage lights around the house. We have connected to the controller and all the lights are on but it is showing as "offline" - however we can see all of the devices...

Home away assist conflict with Nest

The presence sensing of my Nest thermostat isn’t working. Within the nest app, when i turn on use phone location, it disables it in the Home app. Within the Home app under presence sensing, it will say "you're using this feature on another phone", an...

40marine by Community Member
  • 1913 Views
  • 6 replies
  • 0 kudos

Nest app asks for login when connecting to Google Home

I have seen a few questions about this issue but frustratingly no results.I have been running Google Home for a few months now. Today I installed the Nest app when I was setting up 2 protect devices. When logging in I used my Google account instead o...

Chefmoosh by Community Member
  • 19525 Views
  • 22 replies
  • 14 kudos

Resolved! Can’t connect nest point to nest router

Hi all, I just bought nest router+2 nest points pack recently and tried to setup them. In summary, nest router setup successfully (I can connect my device to the wifi provided by the router, even though I always got built-in speed test failed from th...

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Kucrit by Community Member
  • 8000 Views
  • 29 replies
  • 2 kudos

Temperature sensors

My temperature sensors for my nest thermostat all the sudden started disconnecting frequently. I changed batteries and restarted my network. Nothing helped. I removed the sensors from the app/network and attempted to reinstall but cannot complete set...

JB3 by Community Member
  • 378 Views
  • 0 replies
  • 0 kudos
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