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Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4086 Views
  • 0 replies
  • 5 kudos

Camera-Kitchenh

Trying to reset camera to my new android phone...keeps sending me a message that the camera is under another account. It's my account t, new phone and camera is still on the same wall??

Jade5233 by Community Member
  • 734 Views
  • 3 replies
  • 0 kudos

Can’t connect Nest to Google Home app

I’ve been trying to connect the Nest app to Google Home, but on the login screen after selecting Nest connection I only get the option to sign in with a Nest account and not Google account (which is used to register my Nest device).

cllmi by Community Member
  • 2241 Views
  • 8 replies
  • 2 kudos

Connecting Kogan Smarter Home to Google Home

This is the same as another unanswered question.Kogan Smarter Home is just Smarter Home when linking to Google Home and it lets me go through the process and says account is linked, but it isn’t and it doesn’t find my device.help

Robyn3 by Community Member
  • 2728 Views
  • 3 replies
  • 1 kudos

Resolved! Google tv doesn’t recognise Australian apps

Hi - I have my google tv connected in Australia, however, when i try to access apps like Stan, Foxtel, it says the apps are not available in this country. How can I fix that?

DaianeC by Community Member
  • 3525 Views
  • 4 replies
  • 0 kudos

Resolved! Message "there is a problem communicating with Google

I'm trying to reconnect my KNC smart plugs. They show in the main Home page, but it says they are not connected to a 'home'. When I try to move them into a home, I receive the message: "there is a problem communicating with Google. Please retry later...

BDomings by Community Member
  • 2285 Views
  • 3 replies
  • 0 kudos

Tile devices on Google assist

I've link my tile app account with Google he and it says 5 devices but I can't see them and when I've tried to find my items it says there are no devices linked.I've relined and reconnected the account with no luck

Fallon by Community Member
  • 1591 Views
  • 5 replies
  • 0 kudos
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