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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4029 Views
  • 0 replies
  • 5 kudos

Resolved! Nest App down after working 2 hours

Installed Nest App yesterday, then installed the Nest Learning thermostat from Costco, app worked fine for 2 or 3 hours, and then failed to log in/start up. Wifi is in good working condition. Thermostat seems working fine with manual adjustments, but...

RayMak by • Community Member
  • 1736 Views
  • 4 replies
  • 1 kudos

Resolved! Nest App

The App indicates that it is offline but the thermostat says it is online. I have downloaded a new app restarted, etc multiple times. Basically I followed all of the directions and the app still does not work. Pls provide guidance

Ggreuel by • Community Member
  • 1528 Views
  • 4 replies
  • 0 kudos

My Google Home app is displayed a message, help!

Hi I’ve been using Google Home Mini for about a year and on Tuesday the 18, 2021 an earthquake hit and ever since the app has been displaying “Unexpected response from server” and I don’t know what to do!

Volume from one channel to another

I watch one channel on YouTubeTV and the volume is fine. I ask Google Mini to watch a difference channel and sometimes the sound adjustment required with the TV remote is enormous. Google Mini, Chromecast, and YouTubeTV are all Google products. What ...

Mary by • Community Member
  • 2830 Views
  • 8 replies
  • 0 kudos

Connection

Hi there, this is a duplicate topic, so we are moving the post to the Master Thread.

GarrettDS by • Community Specialist
  • 407 Views
  • 0 replies
  • 0 kudos

Setup help

KgskErrordomain error ? Anyone know how to un error this ? Tia

Wendy by • Community Member
  • 1002 Views
  • 3 replies
  • 1 kudos

Nest Web Login

I am using 3 different web browsers and when I login to my cameras (nest) I get in then immediacy logged out back to the sign in screen.

ehlevey by • Community Member
  • 8494 Views
  • 17 replies
  • 2 kudos

Google Nest/Google home

I use what used to be called Google home for my wifi. I don't have a "Nest" app because I use Ring. I need to change the admin email on the GOOGLE home app but when I look for the settings option, it does not show. Help!

DiverDeb by • Community Member
  • 1170 Views
  • 3 replies
  • 1 kudos

Resolved! Can't login to Nest App on Android TV

I just got the new Nest hello battery and I would like to use it with the nest app on my Sony Bravia Android TV but I can't login to the app! I've don't some searching and it seems this has been a problem for 2 years now!! I see the app was last upda...

Natebuh by • Community Member
  • 14043 Views
  • 5 replies
  • 15 kudos
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