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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4022 Views
  • 0 replies
  • 5 kudos

New internet and email

I have changed my Internet provider and have no access to my old email. The old email was my account information for my Nest account. They sent a security card to me which went to my old email . That I no longer can access Thxs John

2289john by • Community Member
  • 334 Views
  • 0 replies
  • 0 kudos

Nest Outdoor Camera

We have a Nest outdoor camera which uses the nest app for notifications. We recently bought the new Nest doorbell (battery), but this device uses the google home app. Anyway we can the camera to send notifications through the google home app? Right n...

Need to subscribe??

Purchased second Nest outdoor camera now I do not have past video feed. Account says I need a subscription. All ready have the camera connected to my account. The first camera allows me to see the previous 30 days. Not the new camera. Thanks for your...

Pilot464 by • Community Member
  • 3136 Views
  • 12 replies
  • 0 kudos

Linking Kogan Smarter Home App to Google Home

Hi Everyone.. I am trying to get my Kogan Smarter Home App to link with Google Home. When I go to Google Home and add device already setup Kogan Smarter Home or Smarter Home is not listed? Has anyone come across this or is there a way to add the app ...

Glen68 by • Community Member
  • 1362 Views
  • 3 replies
  • 2 kudos

Access summary

how can i change the user access level in google home / access summary?

Ciupacabra by • Community Member
  • 1469 Views
  • 5 replies
  • 1 kudos

Google Nest Battery Doorbell Smartthings Integration

Hi, I wonder if anyone can shed some light on this issue. I purchased a new Google Nest Doorbell (battery), not the old nest hello doorbell.. and want to integrate it with SmartThings but when I go to add a Google Nest device in SmartThings, the new ...

Crooksie by • Community Member
  • 4933 Views
  • 8 replies
  • 5 kudos

Resolved! Nest App down after working 2 hours

Installed Nest App yesterday, then installed the Nest Learning thermostat from Costco, app worked fine for 2 or 3 hours, and then failed to log in/start up. Wifi is in good working condition. Thermostat seems working fine with manual adjustments, but...

RayMak by • Community Member
  • 1734 Views
  • 4 replies
  • 1 kudos
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