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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6963 Views
  • 0 replies
  • 7 kudos

G-Suite ("Workspace") user restrictions vs. Home and Nest

I use G-Suite as my primary account (gmail, my drive, etc). I also have Google Nest Wifi devices configured under Google Home. My phone (Pixel 4a) is primarily the G-Suite user.I want to add Nest Webcams but have run into the restriction that G-Suite...

Can't remove a device

I have been using Google Home with both Google Devices and "works with Google" devices for several years without a problem I couldn't solve, or find a solution for.Within the past six months or so, a Honeywell Wi-Fi thermostat has appeared under my l...

MPJune69 by • Community Member
  • 1301 Views
  • 3 replies
  • 0 kudos

Camera-Kitchenh

Trying to reset camera to my new android phone...keeps sending me a message that the camera is under another account. It's my account t, new phone and camera is still on the same wall??

Jade5233 by • Community Member
  • 855 Views
  • 3 replies
  • 0 kudos

Can’t connect Nest to Google Home app

I’ve been trying to connect the Nest app to Google Home, but on the login screen after selecting Nest connection I only get the option to sign in with a Nest account and not Google account (which is used to register my Nest device).

cllmi by • Community Member
  • 2563 Views
  • 8 replies
  • 2 kudos

Connecting Kogan Smarter Home to Google Home

This is the same as another unanswered question.Kogan Smarter Home is just Smarter Home when linking to Google Home and it lets me go through the process and says account is linked, but it isn’t and it doesn’t find my device.help

Robyn3 by • Community Member
  • 3224 Views
  • 3 replies
  • 1 kudos

Resolved! Google tv doesn’t recognise Australian apps

Hi - I have my google tv connected in Australia, however, when i try to access apps like Stan, Foxtel, it says the apps are not available in this country. How can I fix that?

DaianeC by • Community Member
  • 3827 Views
  • 4 replies
  • 0 kudos

Resolved! Message "there is a problem communicating with Google

I'm trying to reconnect my KNC smart plugs. They show in the main Home page, but it says they are not connected to a 'home'. When I try to move them into a home, I receive the message: "there is a problem communicating with Google. Please retry later...

BDomings by • Community Member
  • 2516 Views
  • 3 replies
  • 0 kudos
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