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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Resolved! Google Home App slow performance after update

Hi,I started noticing really slow performance and app crashing after recent update of the Google home app. No matter what I do (reboot phone, uninstall app and reinstall Examples are, slow scrolling, slow tap, window switch, can’t access smoothly the...

ascernas by • Community Member
  • 13234 Views
  • 39 replies
  • 16 kudos

Gnest and home doorbell 2nd generation

Doorbell will not re pair with mobile phone.. we have tried everything suggested.. it use to work but all of a sudden we had network issues.. deleting accounts and reset factory settings etc. Set up new names too.. Home is working as other devices ad...

SKM181 by • Community Member
  • 358 Views
  • 1 replies
  • 0 kudos

Google home presence detection does not show my location

There is no my location section in the presence detection list. I can see all the other devices in the list, but my phone doesn't show up. I can't turn detection on or off for my phone and detection doesn't work on my phone. I have location permision...

sazma by • Community Member
  • 884 Views
  • 4 replies
  • 0 kudos

Fraud identity theft

Someone was linked to my phone they stole my information they stole my money and my identity whoever is this person is on this nest has cost me 10,000 dollars I didn't even sign up for this project someone please check your groups to see who this per...

Resolved! Factory reset

I would like to reset my complete nest andiod phone. My phone shows my sister as owner, and since the cameras and sound are no longer used by her she gave me the cameras. The cameras are set up in my house to check on my mother. Mom has passed, and I...

Cannot login to Nest app, do not receive pw reset email

Cannot login to Nest app, do not receive pw reset email. The app has been working fine until this week when I got locked out. I tried resetting the password...No email received!Ive checked that @Nest.com is whitelisted etc in my gmail account. No Joy...

Reboot by • Community Member
  • 408 Views
  • 1 replies
  • 0 kudos

Nest x Yale Lock Pairing error T013 (4096)

I updated my WiFi network name and password, reconnected Nest Connect. And no matter how many times I reset, change batteries, I get this error—my Yale Lock will not connect to the nest connect (even tho it is in same place and was connected fine for...

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