cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6055 Views
  • 0 replies
  • 7 kudos

Presence Sensing option does not show up in google home app

Hi,I am having problems with the Google Home app. I am trying to setup a "Home" and "Away" routine for my Nest thermostat for my entire family. I have invited them to my "Home" already as members with full access and they have accepted. Here are the ...

Powershow by • Community Member
  • 1204 Views
  • 3 replies
  • 1 kudos

Presence detection

Hello, I use Google Home (with my wife in the same house) with the automations and presence detection for switching devices on and off at home. It works wonderfully for me with the Pixel 6. However, my wife with the Pixel 8 cannot activate the functi...

Resolved! Pass Nest Account to another person

Hello, I have a problem that I hope someone can help me with. I have 3 Nest IQ exterior cameras on my terrace. I remember that I had to scan the barcode behind the base to set them up before installing them high up on various walls. I had to rent a t...

Debi5 by • Community Member
  • 420 Views
  • 1 replies
  • 0 kudos

Max West phone can't sign in to Google

I'm attempting to connect to my Google account on a Maxwell's phone and it's saying that it's having a problem connecting to the Google server can't sign in

jae8intoo by • Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Remove categories in Google home screen

Does anybody if and how i can remove or change the (in my case) 2 category "widgets" in my Google Home screen? Google self added the two items at the home screen, but i don't want or need them there.(Mines are in Dutch, lights & Climatecontrol, but E...

Kaajee by • Community Member
  • 3919 Views
  • 19 replies
  • 4 kudos

Device offline

I tell Google Nest Hub , "Ok Google, set dining room thermostat to 66 degrees. " It responded, "it doesn't look like the dining room thermostat is available right now, try setting it up again." Yet the screen shows the dining room thermostat is set t...

Mel7d by • Community Member
  • 654 Views
  • 3 replies
  • 1 kudos

Your light isn’t changing the color

Hello, this is Jessa Parfet. So, I tried changing the lights this evening at 5 or 6 PM but the lights are offline since 6 pm was hit Does anyone know what to do?

Anonymous by • Not applicable
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! Google Home app - mode not working

My issue is NOT that my Google Home app doesn’t recognize when I am home or away, it senses my presence perfectly. My problem is that the Google Home MODE (Home/Away) doesn’t change if I come or go.When my husband and I leave home together, GH mode s...

Bluto by • Community Member
  • 443 Views
  • 2 replies
  • 0 kudos

Voice Control via mini does not recognize smart switches

I recently installed 4 kasa smart switches. They work flawlessly in the Google Home app. However, when i use my voice command via my google mini, it keeps saying "it looks like those lights haven't been set up yet". Please advise on how to trouble sh...

to vote
Labels
Top Kudoed Users
View all