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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home Hub (Nest Hub) - cannot add Bluetooth Philips Hue bulb

Hi there!I have been using Google Home Hub with Philips Hue Bluetooth bulb for a few years now. It worked with no problems. This week this has all changed. I could not control the bulb anymore - (when asked assistant on hub to tun off the lamp - it j...

domenb by Community Member
  • 1507 Views
  • 6 replies
  • 0 kudos

Help with getting cold air to go threw vents

 I need help knowing if this set up is right for the ring thermostat. I installed it and everything works but air conditioning doesn’t blow. Heat does when heat is on and it doesn’t blow at all when it says a/c is on.

1B4F5191-9991-4F36-9AD2-5CD96A847707.jpeg

Nest hub gen 2 sling tv

Just got a new nest hub. After setup it has a display button for a sling tv, which I’ve linked to my sling account. It doesn’t work. If you click the icon, Google assist says “open sling tv” doesn’t work. Basically nothing you do makes sling tv work....

Sammyb89 by Community Member
  • 1923 Views
  • 7 replies
  • 0 kudos

Routine Starter - Lock unlocked

According to this support information: https://support.google.com/assistant/answer/7672035#zippy=%2Cwhy-a-starter-might-be-unavailableWhy a starter might be unavailableIt affects your safety or security. For example, you can’t use “unlock” to start a...

oreperry by Community Member
  • 1071 Views
  • 1 replies
  • 10 kudos

Is there a way of filtering event by zones?

Hi all,Is there a way in the video history to filter events per "user defined zones" in the Home app? I have a zone set up named Driveway. When I go in video history I'm able to filter per event type (vehicle, people, etc.), but I didn't find a way t...

lhl by Community Member
  • 1213 Views
  • 4 replies
  • 3 kudos

OB thermostat wire

My previous thermostat did not have an O/B wire, so I don’t have anything connected in that slot for my new Nest. My heat pump is blowing cold when it should be blowing heat. From reading online, it looks like I need to go to settings and go to the t...

Andrew01 by Community Member
  • 1228 Views
  • 6 replies
  • 0 kudos

Google Nest Thermostat wiring

Before I purchased my Nest thermostat, I did the compatibility checker. It gave me a thumbs up on all three options and I purchased the basic Nest. Now I have no idea what to do with W2 wire. I plugged the Rc wire into R and I just left the W2 wire u...

Andrew01 by Community Member
  • 716 Views
  • 3 replies
  • 0 kudos

Legrand lighting

I lost contact with legrand lighting and when I add it back to Google it connects but doesn't add it to my account. Anyone else having trouble with legrand?

Clcmlc by Community Member
  • 790 Views
  • 3 replies
  • 0 kudos

Goggle Home not working

I had been using my Goggle home for 2 years with no problems - then it was turned off at the wall - now no matter what i do such as I did the factory reset as nothing was working, and now I get this error "The operation couldn't be completed. (kGSKEr...

AndyChevy by Community Member
  • 3373 Views
  • 19 replies
  • 0 kudos
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