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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66346 Views
  • 186 replies
  • 57 kudos

Nest Hello - Familiar Face detection not working

I have a guest with over 500 captured photos but is given the correct name maybe 1 out of 10 times they come to the door. It has over 80 of me but like never shows the person as me and almost always as unknown and doesn't add the unknown photo so I c...

Tanquen by • Community Member
  • 1921 Views
  • 5 replies
  • 0 kudos

Nest Aware not recording

Hello I'm subscribing to Nest Aware and it's not recording.

loli by • Community Member
  • 1004 Views
  • 2 replies
  • 0 kudos

Google Cam (battery) and Nest Aware subscription

Hello, I can not get my Google Cam Battery in my Nest Aware environment. When I click on add camera in Nest Aware, the model is not there. How should I do? I have previous cameras (Nest Outdoor) and of course I want this to snap into the same environ...

MrRicSwe by • Community Member
  • 1492 Views
  • 5 replies
  • 0 kudos

instillation help

I have a new 2 pk mesh router wifi from Google. Initial start up with Home App caused app to stall out . After pushing reset button on all units ( I purchased three router wifi mesh items) I am unable to install. Home app now working, yet unable to i...

andy1 by • Community Member
  • 1103 Views
  • 3 replies
  • 0 kudos

Nest aware subscription for Puerto Rico

When will the subscriptions be available for Puerto Rico? Without this the cameras are practically useless are definitely not worth the $200

Airi701 by • Community Member
  • 1050 Views
  • 0 replies
  • 4 kudos

Outdoor Wired Camera Missing Events

I have an outdoor camera right above my front door. Yesterday, some items were stolen from my porch and the camera did not recognize the event. I was only able to find the culprit by scanning through the footage manually. A truck parked in front of m...

Myndjob by • Community Member
  • 1605 Views
  • 3 replies
  • 0 kudos

Didn’t sign up for nest aware

I didn’t sign up for the nest aware service. I don’t know why I got a notification that I did. How do I cancel?

Timhannie by • Community Member
  • 1198 Views
  • 4 replies
  • 0 kudos

Nest aware doesn’t work

My best aware doesn’t work, only gives me captures but not videos, live streaming works fine but I need it to record videos and me able to watch them. It is installed out of the USA El Salvador and I am using my google account to sign in . I have tri...

iPhone Nest login

I can't log in the nest app on my iphone. i tried the google option it just never goes through it continuously loads. I've deleted and redownloaded the app

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