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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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google home account

Google accounts that belong to kids can no longer use the Google Home app and your account will be removed in 30 days.Ok I want to know a thing but before this . This email is from my child account I want to know if my child will lose his google acco...

Sefan111 by • Community Member
  • 531 Views
  • 0 replies
  • 1 kudos

Nest login fails from Browser on Windows10

I can login into Nest on my Android phone and view all the cameras and history from Nest Aware. I am using my Google account to login. When I try to login home.nest.com from my Chrome browser (Version 95.0.4638.69 (Official Build) (64-bit)) using my ...

Camera history not working

Installed 2 year olds cameras and had system working (on 30 day trial) perfectly, including history. Upgraded to Nest Aware and now no playback history at all, only stills. Please help…

LMS407 by • Community Member
  • 1000 Views
  • 3 replies
  • 1 kudos

Nest Aware Upgrade Failing

I have a Nest Hello doorbell with a 1st Gen Nest Aware subscription. I just bought a Nest Cam with Floodlight. I went to upgrade my nest aware subscription to cover both cameras and got "something went wrong, try again later." I finally get the order...

Usty by • Community Member
  • 1227 Views
  • 3 replies
  • 0 kudos

Google home problem

Google accounts that belong to kids can no longer use the Google Home app and your account will be removed in 30 days.Ok I want to know a thing but before this . This email is from my child account I want to know if my child will lose his google acco...

Sefan111 by • Community Member
  • 440 Views
  • 0 replies
  • 0 kudos

Renewing Nest Aware "Something went wrong"

I had my bank card that was tied to Nest Aware hacked. So my bank issued me a new card, with a new number. I got a notification that I needed to update my payment method and renew nest aware. However, for almost 2 weeks now I keep getting errors. I w...

Pile by • Community Member
  • 5535 Views
  • 16 replies
  • 2 kudos

Access Data

Is it possible to access Nest Cam footage during the time between subscriptions? There was a day lag between subscription renewal and now there are 60 days of footage that is not being reported as "offline". Is this footage accessible still?

movement by • Community Member
  • 1024 Views
  • 3 replies
  • 0 kudos
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