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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest doorbell (battery) events not playing

Is anyone else having the issue of the terrible event history viewer? I go to my notification and select the event I want to see and it takes me to "no event found" I can go into my full history and see all the events with a small preview video showi...

ScottC by • Community Member
  • 4186 Views
  • 14 replies
  • 1 kudos

phone use with nest

am thinking of buying the Google nest mini. I am not very tech aware so a couple of stupid questions! Does my phone need to be on and charged up for the nest to work? Is it using up data from the phone while it is on ? thank you

John106 by • Community Member
  • 1136 Views
  • 4 replies
  • 0 kudos

multiple account, one google nest mini

hi My girlfriend and I jut got given a nest mini. And she connected her spotify account to it, then sent an invite for me to join the household for it. My question is, how can I play my spotify account instead of hers? I looked around to see how to f...

chale66 by • Community Member
  • 938 Views
  • 3 replies
  • 0 kudos

Cannot connect to Nest service

I started to sign up for Nest Aware when service went down and now I can't connect to cameras or thermostat. I need help restoring service.

Amf by • Community Member
  • 1250 Views
  • 3 replies
  • 0 kudos

Snapshot

Hi, I recently installed two Google Nest cameras. I am wondering if there's a way to take a snapshot during video replay. I have other cameras that allow it but I can't seem to figure out if the Nest cameras do. Please assist. Thank you!

Minoucat61 by • Community Member
  • 2869 Views
  • 3 replies
  • 1 kudos

Replaced a failed outdoor nest camera with new outdoor battery camera and need it added 2 nest aware

I replaced a failed outdoor nest camera with new outdoor battery Google camera and I need it added to my existing nest aware account. Replacement camera works and I get notifications. The new replacement camera appears on my iPhone nest aware main pa...

jriccardi by • Community Member
  • 4471 Views
  • 12 replies
  • 1 kudos

Multiple Home/Structure discounts

Can you tell me why Nest doesn't offer an attractive multiple home/structure discount for Nest Aware plus? Is this on the horizon to make this product more competitive?Thanks

mikey2x by • Community Member
  • 1098 Views
  • 4 replies
  • 0 kudos

Nest aware

I used to have nest aware when I lived in PA. Now that I moved to Jersey and set up my doorbell and cameras it says nest aware not available in some areas. I literally just bought two cameras. Now I can’t set the zone and my notifications are going o...

Nest aware

Hopefully someone can help. I used to have a nest subscription for my hub max and then I cancelled it about a week ago. But I needed to find a clip and the videos were deleted, I've now resigned back up to neat aware in hope I'd have access to the cl...

Tiggz1178 by • Community Member
  • 1040 Views
  • 3 replies
  • 0 kudos
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