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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 72875 Views
  • 186 replies
  • 57 kudos

Nest aware camera

Camera only stores 3 hrs of activity and Google is not acknowledging my subscription

Arreis by • Community Member
  • 591 Views
  • 4 replies
  • 0 kudos

Fraudulent Billing Practices

Google markets and sells nest aware subscriptions to those with battery only and battery/wired doorbells even though nest aware is not compatible with those devices. Google refuses to issue refunds for the months they collected subscription fees frau...

Drewute by • Community Member
  • 1140 Views
  • 10 replies
  • 1 kudos

Google Nest Aware is Terrible

Actually got a live person to help me switch from Next Aware to Google Nest Aware 4 weeks ago. Since then I do not know when anyone is at my door or ringing the doorbell when I am not there. Checked all connections and notification settings and every...

flygirl by • Community Member
  • 2394 Views
  • 16 replies
  • 0 kudos

My account was charged a separate time so two times

My account was recently charged from Palo Alto, Ontario CA for $5 and I have already been charged with my regular monthly payment. I need to get this resolved by speaking to someone (which is not possible by phone or chat) can someone let me know if ...

Delayed phone notifications

Not sure if this is a Nest or a Pixel 7 Pro issue, but I'm getting seriously delayed notifications when someone appears in front of my wired nest doorbells. Yesterday I got one that was 54 minutes late. I tried restarting the phone, turning off adapt...

Kholar by • Community Member
  • 1247 Views
  • 6 replies
  • 1 kudos

need a 6 digit code

Need 6 digit code. Cant reach cameras to see code

peaches by • Community Member
  • 1733 Views
  • 11 replies
  • 0 kudos

**bleep**Them and Their Products!

If this is the best support they can provide, I’m done buying their bull**bleep**! Maybe we should all stop buying and paying for it and it will send a message!

It's 'New Coke' all over again! 😡

Some of us Gen Z elders remember how marketing idiots ruined Coke (Nest any and everything from devices to app) and infuriated the world by fixing something that wasn't broken with 'New Coke' (Google Home, Nest Ring, etc...). You see what happened to...

Allteam by • Community Member
  • 681 Views
  • 2 replies
  • 2 kudos
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