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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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NEST/GOOGLE migration / aware

So, I have been a nest cam user for years. Very happy with the app and cameras and my nest aware subscription. Had to use a gmail account for nest a few yrs ago I guess migration? Purchased a set of new google nest cameras today. Couldn't add them to...

dt9447 by • Community Member
  • 715 Views
  • 1 replies
  • 0 kudos

The mic is off, the mic is on

My google home is constantly saying the mic is off/on when I don’t touch the switch…waking me up in the middle of the night, I can’t take it anymore! Tried factory reset, still doing it, I’m out of options. Help!!!

Resolved! First gen subscription refund

If my first generation subscription runs out in 4/2024, will I get a refund of unused funds if I migrate over to google now? And with the newer pricing plan of aware plus can I add cameras at any time under the ‘all’ cameras one price subscription? T...

Saildriver by • Community Member
  • 2158 Views
  • 5 replies
  • 0 kudos

Resolved! Not able to add new camera to Nest Aware Plus account

I have purchased a new indoor camera and added it to the Home app, but it is not visible on my Nest account. I want to add it to my Nest Aware Plus account. How can I do this. In other forum posts it states that if you have a Nest Aware Plus account ...

PeterJ63 by • Community Member
  • 2346 Views
  • 5 replies
  • 0 kudos

H72 error on app but thermontat working!

Help please. I can no longer control the heating via my nest app or Google home.Google home says device online but it is definitely on and connected to WiFi.Nest app says error code h72 but thermostat is on!

Oliviah by • Community Member
  • 1139 Views
  • 3 replies
  • 0 kudos

Nest subscription cancel

After over a year has anyone gotten the subscription issue resolved? And why on earth is there not a cancellation option? Even more ridiculous is the subscription cancellation option is as absent as the “customer service” section. I have a subscripti...

kerri12 by • Community Member
  • 6696 Views
  • 7 replies
  • 1 kudos
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