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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66916 Views
  • 186 replies
  • 57 kudos

how do I renew without migrating to google?

I want to renew my nest outdoor cameras but I don't want to migrate to Google.I found a link to renew without migrating, but when I get there It wants me to migrate to Google.Please help

Limmegd by • Community Member
  • 660 Views
  • 3 replies
  • 0 kudos

Recorded events not saving

Hi there,I have 2 houses linked to my subscription. Until recently all recorded events have been saved as they should. Now events at the house 2 are not being saved at all. We get an event notification and within a few minutes the recording is gone. ...

Grump2 by • Community Member
  • 1680 Views
  • 7 replies
  • 0 kudos

Change my payment

I need to change my payment process 

Jaybob by • Community Member
  • 816 Views
  • 4 replies
  • 0 kudos

Charge on my Credit Card for $100 from Nest Labs

I have a charge on my credit card for $100 from Nest Labs, but I can't figure out what it is for. I don't seem to have a subscription to anything Nest-related. I do have a Nest camera.

J91 by • Community Member
  • 6770 Views
  • 14 replies
  • 1 kudos

No sound on replay of my nest outdoor camera

When my Google Nest outdoor camera records an event on playback there’s no sound. But watching the camera the sound is fine. I have 5 cameras outside and this one is the only one giving me trouble

Riker6305 by • Community Member
  • 5890 Views
  • 3 replies
  • 2 kudos

Email stolen. Help

Aol account stolen.  How do I change my account to my cameras?

Wahammill by • Community Member
  • 691 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Thermostat(s) and Clean Energy?

Can someone please tell me how my Nest Thermostat(s) can distinguish "Clean" electrons from the other ones that came from Hydro, Nuclear, Coal-fired, or any others?I'm inclined to think it's just a big shell game for the more impressionable or uneduc...

tdeloffi by • Community Member
  • 1067 Views
  • 2 replies
  • 1 kudos
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