For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.
My subscription auto-renewed 2 days ago. I'm moving and no longer need
the service. Chatted with support about a refund, but they wouldn't
provide it. #frustrating. Anyone have any success with a refund in a
similar circumstance?
Hi! I have two Google accounts and I accidently subscripted to Nest
Aware to the Google account not connected to my camera/home account. I
have canceled the subscription but when I tried to get the subscription
on the right account, I get this error ...
Long story short, my nest aware subscription automatically renewed
without my knowledge. I no longer live at that residence and that house
is now a rental. I contacted Google Customer support to have the
subscription cancelled and to receive a refund...
All of my outdoor cameras are missing key events like notifying me when
people are in my yard. Not all the time but enough that I’m considering
switching to a different camera system completely. I’ve triple checked
that notifications are on.
Hi I cannot sign in on my nest protect app for my smoke alarms. I dont
believe I ever migrated it but signing in with normal google account is
just not working and when I seek to change password I do not recieve the
email it claims to have sent to be...
Long story short: I had my Nest camera and Thermostat set to my "HOME"
profile - had to reinstall my Nest camera and Thermostat. I uninstalled
them, and tried to reinstall but it would only let me create a new
profile for them - I could not put them ...
I have 2 locations with nest cams. they are under same google account
one is shared with family but I don’t have any video history on that
one. I am subscribed for 15G plan and it works for my original location
trying to figure out how to get subscri...
