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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Aware

All,I'd like to sign up for 'Nest Aware'. I already have Nest camera's in my home and I'd like to be able to see the last 10 days of video. The online instructions say to open the App and go to Settings/Security. Problem - I don't have a 'Security' o...

Sburg185 by Community Member
  • 713 Views
  • 1 replies
  • 0 kudos

Error

Hi there, this is a duplicate topic. We are going to move this to the Master Thread.

GarrettDS by Community Specialist
  • 304 Views
  • 0 replies
  • 0 kudos

Video clips of notifications not playing

My notifications are popping up on my phone that a person is at my door. I go to look at the past video that was no more than five seconds ago and video will not work. It’s just a screenshot. The live feed works, but just a screenshot on past videos....

martenskc by Community Member
  • 1994 Views
  • 8 replies
  • 1 kudos

NEST Aware access

Hello Google NEST Users I see from my recent bank details that I was successfully charged on 28th November for an annual subscription to Nest Aware. Although I have e-mailed the Google Nest Support e-mail to get the account activated, it appears that...

Paul75 by Community Member
  • 2725 Views
  • 8 replies
  • 0 kudos

Presence Sensing

I have live with two adults who work different hours than myself. How do can I use google Presence sensing to turn on the porch light and a light inside when they come home if I am already in the house?

Nest aware not recording on external cameras

So frustrating. I’ve had nest aware for 6 months and recent noticed there is no recording past 2-3 hours on several cameras. Nest says to login through google to view history but it seems to glitch every time & wont send reset password email either

Barbie321 by Community Member
  • 703 Views
  • 3 replies
  • 0 kudos

NestHub 2ª Gen Google

I bought a Nest Hub 2 Gen system today. They said it came with the PT_BR language available, but I can't find this configuration. Does anyone know if it is possible to configure in PT or PT-BR? If so how do I do it? Thanks

Paulo by Community Member
  • 639 Views
  • 1 replies
  • 0 kudos
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