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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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DATE AND TIME DISPLAY

PLEASE GOOGLE, for the love of all that is good, create a Google nest home hub display with time and DATE. Why and HOW is this not a basic feature. There are thousands of requests on this forum for this feature. Please listen and act. It is the simpl...

Resolved! Nest Cam 1st Generation

Hello, I haven't used my Nest 1st gen camera in about 2 years and when I try to reconnect it, it says "This Nest cam Indoor is connected to another account." I have no other account, but know there was a migration in 2023 to Google accounts. How do I...

anniems by • Community Member
  • 828 Views
  • 1 replies
  • 0 kudos

Help Google is loosing her mind

My Google nest just randomly started playing some sort of music out of nowhere and then before that made the sound of a cast connection but when I looked it was a black screen with a lil photo of what looked to be a phone with signal lines coming out...

Cannot add Nest Aware Plus

I have tired on my phone and on a web browser. I have three locations. Two have Nest Aware Plus but I cannot add Nest Aware Plus (or basic) to my third location. When I try it lets me get all the way to just before the payment page and then loops me ...

JamesSC by • Community Member
  • 900 Views
  • 2 replies
  • 0 kudos

Renewal really pissing me off

Got a charge for 170.56 for NestLabs. Got no notification of renewal increase. 40 minute phone call. 3 emails from the help desk over 5 days. Get told i have 2 subscriptions. I have ONE camera and have had for 7 years. They send me info and links for...

Bad customer service

I was sent an email yesterday, by a Google nest aware representative. She asked for a case number from my interaction with customer service, which I provided and attempted to reply to. The message came back as undelivered because the address I sent i...

Deadhed by • Community Member
  • 738 Views
  • 1 replies
  • 1 kudos

Nest black screen

I bought serial nest device all go black when time past. People told me it's the firmware updates. I try different form to fix that issues, but nothing resolved. It's the factory cable, used different outlets, try to reset and restart. But continued ...

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