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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! GOOGLE HOME / NEST CAMERAS

Hello,I installed several google nest batery cameras in my house, and purchased the NEST Aware subscription to be able to review past recordings. The problem is I am able to see my cameras via the google home app, but they are not listed in the Nest ...

Luisbq28 by • Community Member
  • 869 Views
  • 2 replies
  • 0 kudos

Nest Aware Subscription Refund

I am very disappointed on Nest, I just received a credit card billed notification charging me $240 for my nest yearly subscription when I used to pay $140. I don’t want to renew the subscription with this price increased and I was not even asked befo...

lorenapc by • Community Member
  • 2438 Views
  • 2 replies
  • 5 kudos

Playback won’t work

i can’t get my nest to playback recoded events. I do have nest aware. This issue started about 6 months ago and I have had zero luck getting help.

Terrible customer service

Your customer service is terrible. Please forward this to your management team for improvement.Chat transcript for case: 3-2304000035951Jan 5, 3:06 PM (Pacific Time)3:06:49 PM Mary: Mary joined the conversation3:06:50 PM Ro: Ro joined the conversatio...

Family household restrictions

Why can we not limit home devices from other household members? Specific devices like my bedroom camera shouldnt be.accessable by my parents while we all should have access to the backyard camera

Google Nest Aware not working on iOS

Recently got a Google Nest Doorbell (battery) however I can't access the Nets Aware functionality from Google Home app. Tried adding it to the Nest app but tells me to go to the Home app.

doomkarm by • Community Member
  • 3731 Views
  • 13 replies
  • 0 kudos

Double billed for Nest Aware

I was double billed for my Nest Aware subscription for several months in the first half of 2023, and it took quite a while for it to be resolved and refunded; and Google deleted all my history (footage and familiar faces) during the process, which wa...

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