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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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My Nest Aware Subscription Disappeared

I received an email about getting a Nest Aware subscription, but when I went into my Nest account I already had one and it was on auto renew. Suddenly, this morning (9/24/23) my subscription disappeared. When i go in to look at it/renew it/or get a n...

Ramiamaro by • Community Member
  • 2993 Views
  • 15 replies
  • 1 kudos

Cancelled without notice

I was so happy with my Nest cameras (9) and display, until now. I had one camera go bad, I called, and eventually it was replaced, and everything was good again. Today, my subscription was cancelled without notice and my history was deleted because, ...

jdfotos by • Community Member
  • 921 Views
  • 1 replies
  • 0 kudos

Stop Nest Aware prompt to resubscribe

Nearly every. Single. Time, that I open the Nest app I get interrupted with what I'm doing with a full screen prompt telling me that my Nest Aware subscription has expired and that I need to renew. I only used the free trial, and this was YEARS ago. ...

ceebee_eh by • Community Member
  • 556 Views
  • 0 replies
  • 1 kudos

First Gen Nest Aware subscription cancellation issues

I have read many stories about this problem, and I wanted to see if this was a way to find a solution. I have been subscribed to first gen Nest Aware for several years. Recently, I moved to a new home and my camera coverage is now provided through my...

toddman1 by • Community Member
  • 1002 Views
  • 2 replies
  • 0 kudos

Dead indoor camera

My camera is completely dead, no lights will turn on when plugged in, it stopped connecting all together on Bluetooth and WiFi before it died completely...

Karmuhh by • Community Member
  • 1004 Views
  • 2 replies
  • 0 kudos

Nest Aware - no compatible devices

I recently bought a 2nd gen (wired) nest doorbell because I subscribe to nest aware but was unable to use features because I had a Nest hello doorbell.Now that I own and have installed my 2nd gen nest doorbell, the nest home app shows “no compatible ...

MZeebs by • Community Member
  • 2431 Views
  • 6 replies
  • 0 kudos

How to make a complaint?

Hello Please can someone help me with how to make a formal complaint? Nest has provided me with THE WORST service I have ever recieved and I want to speak to someone who can atleast bother themselves to pretend they care about me and my young family ...

Sammy1092 by • Community Member
  • 1083 Views
  • 2 replies
  • 2 kudos

Can I unplug and move nest camera with out issue ?

I have three 1st generation nest cameras around the house plugged in . I set them up in 2018 basically thru my computer web browser originally . I have my iPhone app that I visually monitor the cameras with . Now if I want to unplug a camera from the...

Sue3333 by • Community Member
  • 2065 Views
  • 2 replies
  • 0 kudos

Nest CAM on different Wi-Fi

Hi,I’m aware that I can’t use nest aware on a second home but… I’m having a horse stable an garage outside of my Wi-Fi coverage. Can I use an LTE router to create a connect the cameras to, and the still use the same home/nest aware?

Switching from Nest to Google Home Video History

I have bought new cameras as my nest cameras will no longer be supported. I am not able to see video history on the web for my new cameras at home.google.com . This is a feature I relied on with my Nest cameras. When will this be available?

ocbeach by • Community Member
  • 2515 Views
  • 10 replies
  • 0 kudos
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