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Subscriptions and Services

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google nest camera

I accidentally erase my Google nest camera. I tried to restore it to factory but it’s not working I’m the only one that purchased that camera so it’s under my Google account but for some reason it’s stating that it’s under something email. I have fou...

Gnsbigman by Community Member
  • 587 Views
  • 1 replies
  • 1 kudos

Unable to update payment details for Nest Aware

I have a 1st gen Nest Aware subscription. I received an email from Nest.com today telling me that my subscription payment didn’t go through (due to the payment card expiring).The email gave me a link where I could update my billing information, which...

Joe_L by Community Member
  • 1650 Views
  • 3 replies
  • 0 kudos

Nest aware subscription in Romania

Hello, Are there any plans to support Nest aware subscription in Romania ? I hava couple of devices and they are limited in features. Are there any solutions to reach subscription, like change default country and then change it back ? Thanks

Horia by Community Member
  • 1040 Views
  • 1 replies
  • 0 kudos

Resolved! Solved: Purchased Nest Aware, but not working

Moderator edit: Subject updated for clarity and findability. Long time Nest user... I had a lapse in subscription for several months during a transition to a new home. Got things setup and successfully purchased the Nest Aware, but it doesn't seem to...

walkedl by Community Member
  • 2624 Views
  • 5 replies
  • 0 kudos

Resolved! Worst customer service ever

So the price has gone up from 12.oo to 15.oo a month but you can pay 150.oo for a year. But no one at the customer service can help you because you have to cancel then start a new subscription. After your month ends. We'll my month started today and ...

DouglassM by Community Member
  • 773 Views
  • 2 replies
  • 0 kudos
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