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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Refund on subscription.

I am reaching out because I was charged for nest aware. I canceled my subscription and would like a refund. I payed for it last year and didn’t want to pay for it this year because i do not want the service. I find it unfair that i was charged for an...

reinasosa by • Community Member
  • 1793 Views
  • 5 replies
  • 0 kudos

Can't set up activity zones—"couldn't turn on"

Got a brand new Nest Doorbell Gen 2 (Wired) and I can't set up an activty zone. When I click "Add a zone" in the Google Home app, the spinner spins, and spins, and spins... And then tells me "Couldn't turn on". A button allows me to try to "Open came...

Drop-Cam replacement

Hello there,I have received an email back in April with an offer for free replacement of my two drop-cams. I have completed the order using the link provided, but have not received the replacement cameras nor any communications from you in that regar...

Alyosha75 by • Community Member
  • 694 Views
  • 1 replies
  • 0 kudos

Nest Subscription

Google has to do something. I have been chased all over google and nest platforms to update my subscription. I am unable to update any credit card or add any other payment methods. We have spent numerous hours trying to get this rectified. This has b...

Bender58 by • Community Member
  • 1011 Views
  • 2 replies
  • 1 kudos
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