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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Privacy & security

I did not subscribe to nest or nest aware or anything else. I do not want to share control of my phone with anyone I do not have any smart devices I do not want a Google home I do not want any of this how do I turn it off

Jdenise by • Community Member
  • 2375 Views
  • 8 replies
  • 0 kudos

Resolved! Google home application camera is showing offline for other member that just joined as manager

My gf just mooved in the house, so we merged her devices on my home, we deleted her google home and i sent her manager invite for my google home. She is now part of the home, she can see all lights, speaker and camera But when she want to see camera ...

Nest doorbell losing ability to recognise people

On top of speakers making more mistakes in understanding what I say, the Nest doorbell is more frequently not recognizing people (it's Bob but Nest doesn't recognize him as a known person), and making mistakes by recognizing strangers as people I alr...

Cloudtales by • Community Member
  • 3973 Views
  • 14 replies
  • 3 kudos

No connection nest cam battery

Hi, my nest cam battery outdoor doesn't connect. I don't have live feed. I already got another camera and a doorbell, both battery. No problem with both of them. The camera does connect, and after a minute it goes offline.I already checked my Wi-Fi (...

Fara74 by • Community Member
  • 1768 Views
  • 7 replies
  • 0 kudos

Nest Aware 24/7

With Nest aware plus, why is it slow or not able to load 24/7 video? Sometime it works fairly fast but many/most times it is very slow or does not load beyond event recordings. Have fast broadband on my end. Is there a way to make this work better/fa...

Madiland by • Community Member
  • 1320 Views
  • 6 replies
  • 1 kudos
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