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Forum Posts

Nest Yale lock

My lock was working fine until I had to do a factory reset and re setup on my account. When I put the plate back on, it keeps clicking and not locking/unlocking through the app and keypad.i tried locking and unlocking manually and it’s moving smoothl...

Vivek7286 by Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

Deadbolt stuck

Hello,I have just installed my Nest Yale lock, calibration and Nest connection went smooth. Also managed to lock it from the Nest app successfully for the first couple of times, once I tried locking it from Google Home app the deadbolt got stuck, eve...

Aziz92 by Community Member
  • 363 Views
  • 1 replies
  • 0 kudos

Nest lock deadbolt stuck

New homeowner. I did a factory reset but it’s telling me “deadbolt is stuck” and cannot lock or unlock. Physically deadbolt locks and unlocks fine. I saw a post about a “wobbly locking spindle” and I need the answer to that bc it might help me. Pleas...

Mjm2023 by Community Member
  • 434 Views
  • 1 replies
  • 0 kudos

Nest x Yale Lock - passcodes not recognized on keypad

Hello,Like a many others, I recently installed a new Nest x Yale lock and are having issues unlocking via passcodes. I set it up per the installation instructions, first creating a (temporary) master passcode on the device before adding the lock on t...

zavid58 by Community Member
  • 763 Views
  • 3 replies
  • 1 kudos

Yale lock keeps trying to lock

I’m unable to lock or unlock my door. When I’m able to lock it the lock continuously runs trying to lock. I ended up ripping the batteries out so I can go to work. Anyone had this issue or can shed light on what to do? thank you in advance.

PinkUnico by Community Member
  • 1076 Views
  • 5 replies
  • 0 kudos

Nest Yale lock keypad is unresponsive even after replacing batteries

I just tried to do a factory reset for my Nest Yale lock but the keypad is not lighting up so I'm not able to enter a master code. I tried replacing the batteries and doing another reset but keypad is still unresponsive. Tried changing batteries agai...

ktb8888 by Community Member
  • 3787 Views
  • 9 replies
  • 1 kudos

Nest + Yale Auto Unlock

I was under the impression that the Google Nest Door Lock is a "SMART" lock, but am I right that the Yale app of Google Home cannot be used with the Nest + Yale lock to create a geofence that unlocks with the presence of a phone in the geofenced area...

htfancub by Community Member
  • 600 Views
  • 1 replies
  • 0 kudos

Not able to open Google Yale Lock

Not able to open the door with PC. The screen is dark and not lighting. Please help. manish646.644.3049

SaiVilla by Community Member
  • 532 Views
  • 3 replies
  • 0 kudos