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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Phantom Family Bell

I setup a family bell for 5pm and can see it in the Family Bell app, but there's another Family bell going off at 6pm and it doesn't show up at all. I tried deleting the 5pm alarm, changing the time it goes off, etc. Nothing has removed or changed th...

dirkle by Community Member
  • 1288 Views
  • 5 replies
  • 0 kudos

Problem with wifi change

I've changed wifi device but now I can't find how to change wife on app

Riana by Community Member
  • 805 Views
  • 4 replies
  • 0 kudos

Technician needed

I need help logging into a particular app (Optus sport) using my gen 3 chrome cast. I was assured on purchase it would work. Thanks.

Govee bulb not visible

One of my two Govee bulbs is not visible in Google Home. When I attempt to add it, I am led to link my Govee account. I log in successfully, but nothing further happens. Any ideas?

Badger51 by Community Member
  • 1040 Views
  • 5 replies
  • 0 kudos

Unable to link Nest Hub to account

I am trying to set up a Nest Hub for my mother who has moved into a retirement home. I can get the hub to connect to the wifi network, but it will not connect to the Home app on my cell phone (Android) or to an iPad. Therefore I am unable to set up r...

VeraDietz by Community Member
  • 782 Views
  • 4 replies
  • 0 kudos

Error code na023 with Nest connect

I have installed my Yale lock, and when I setup the Connect through the Nest app, I get failure to connect with two codes reported interchangeably: na021 and na023. I have reviewed several others with this issue on these forums and gone through the t...

jennin82 by Community Member
  • 2603 Views
  • 4 replies
  • 0 kudos

Kuaz not streaming again.

This community got resolution with the station in December but it's gone again. I am hoping for a call back from the engineer. Others?

Morning alarm sometimes goes off 50 minutes late

Every now and then, when I try to set my alarm for 6:30 so that I can workout before work my alarm will go off at 7:20 instead. Today I asked what time the alarm was set for and it said "You have set an alarm for 6:30 am that is going off right now."...

Ktbh4jc by Community Member
  • 631 Views
  • 3 replies
  • 0 kudos
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