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Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 8879 Views
  • 0 replies
  • 8 kudos

Foxtel no longer linked

I have Foxtel linked to my google home app but when we try to stream on the google nest hub the foxtel is no longer linked error message appears.I have installed the beta version of foxtel go, have rebooted rhe nest device and factory reset it. After...

home.google.com Preview is not showing Video History

I have full video history subscription on all my cameras, it has been working for over a year. I now see a Preview Icon and I cannot see any Video History for any camera. I have gone into the Nest account, it shows there but not for all cameras and n...

Marrk by • Community Member
  • 1559 Views
  • 7 replies
  • 0 kudos

View history of routines run

How can I view a history of routines that have run? I have a routine set to announce on my Home Hub every morning when it's time for my son to leave for school, but I feel like I have not heard it much recently, I wanted to check if it ran and I just...

TenleyH by • Community Member
  • 1085 Views
  • 3 replies
  • 0 kudos

Lost home in google nest

Help please. I have lost my home in both the NEST and Google Home app due to deleting the home manager in error. Can someone help by advising how I can get it back or how I can go about setting the system back up ? Thanks

Crezi85 by • Community Member
  • 2516 Views
  • 14 replies
  • 0 kudos

Samsung TV doesent respond to Google Home

I have a Samsung NU7402 TV. The TV is compatible with SmartThings. I connected Google Home with SmartThings. After turning off the TV and waiting a few minutes, the TV stops responding to Google Home. The TV is permanently connected to Wi-Fi even whe...

Szaniak by • Community Member
  • 2325 Views
  • 7 replies
  • 0 kudos

Improve gray buttan when i try to load goggle home up.

Hi I got a new android phone. I try to install goggle home up but even I get the chosen acount page I can't tap on next button it is gray color and I can't move on. What should I do to fix it?

Shay2 by • Community Member
  • 880 Views
  • 3 replies
  • 0 kudos

How do I file a formal complaint?

Does anyone know how to file a complaint regarding a support interaction?The call was horrendous. The representative ignored all of the details I shared (would ask me questions I already provided answers to over and over and over), spoke too fast to ...

Wolfie42 by • Community Member
  • 1815 Views
  • 3 replies
  • 3 kudos
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