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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Backdrop/Ambient Mode

It was never a problem when I first got my 50 inch. Idk if my Vizio tv got an update or not but my backdrop not showing up at all and I can’t even select google photos for it in Ambient mode just Art and Experimental ones.. helppppppppppppp

Knavish by Community Member
  • 3 replies
  • 0 kudos

Connect google next to a new wifi

I connected my Google nest to a certain wifi but need to connect it to another one. It won’t let me do anything to it. 

DCohen23 by Community Member
  • 4 replies
  • 0 kudos

I cant cast on my tv

I can't cast on my tv and i think the app is stuck but there is the name of the product doesn't appear ok my tv

Rio2007 by Community Member
  • 4 replies
  • 0 kudos

We Really Need All The Nest Products Contained in One Ecosystem

It's ridiculous that I continue to split my nest products between the Google Home App and the Nest App. My specific examples are with the Floodlights + Battery Cameras and not having my Nest Protect in my Google Home App. I don't care which app they ...

Kavoglio by Community Member
  • 2 replies
  • 2 kudos

Google Mini cannot complete setup

My Mini has been working for three months with out issue. However, recently power went off and Mini now says that I must connect to Google Home app. I do this yet Mini continues to not work. I have tried to reset and set it up again but I keep gettin...

mperon by Community Member
  • 3 replies
  • 0 kudos

Nest Cam Wired Gen 2 - Can't Mute Audio

Hello. Ive been trying to figure out how to mute my phone when Im streaming from this camera. I can't seem to be able to turn the audio all the way down to mute. The only way I can mute it is if I turn off the microphone and audio recording. I'm hopi...

150dpi by Community Member
  • 15 replies
  • 8 kudos

Google Home not recognising multi-way switches after recent update

Google Home version have a 2 gang light switch set up in Tuya. Up until 7 days ago both Tuya and Google Home recognized the switches as individual devices and I had these devices associated with 2 different rooms in Google Home. However 7...

Tahi by Community Member
  • 180 replies
  • 17 kudos

Spotify premuim

I have a Spotify premium on a hotmail account. How do I link that account to google home? I’ve been trying for two days now. Help!

Susan78 by Community Member
  • 1 replies
  • 0 kudos

Resolved! Google Home App doesn't ring my phone when asked to find it

Hello,Until recently, my Google Home app would ring my phone when asking assistant or any Nest Device "Find my phone."Now, all it does is send a notification to my phone but doesn't ring. Did something change? I'd like it to ring again, and I've trie...

jdaveault by Community Member
  • 15 replies
  • 2 kudos

Daikin Mobile controller not found in Google Home

I was trying to link my new Daikin AC to the google home.There was a guide from Daikin that is compatible to google and instructions on how to link it., when i am tryin...

Karzy by Community Member
  • 0 replies
  • 1 kudos
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