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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4919 Views
  • 0 replies
  • 7 kudos

Google home app not pausing devices

Hello,Lately when I have pushed the pause function for any of the devices on the app, nothing happens. Anyone have any advice on how to restore this function?

Szedler by • Community Member
  • 1467 Views
  • 7 replies
  • 0 kudos

Google home app not working

l have a geeni light and power connector and both are not working when l try to link my account, a few weeks ago was working good and today's morning just stopped it.Is working in geeni app but not working in Google home app.l already tried to link i...

HectorVD by • Community Member
  • 2946 Views
  • 12 replies
  • 1 kudos

Google Home Music

Can anyone help? I have connected my Apple Music on my Google Home app so it can play from my TV. However, I don’t see an option to choose the song I want to hear or skip the song. Does anyone know if this is possible at all. I can only choose to pla...

EugeneC by • Community Member
  • 463 Views
  • 1 replies
  • 0 kudos

Email verifcation

Where can I trigger an email verification mail for googlenestcommunity.com? I did not receive any, although I get badge alerts. I would like to post feedback, but I need to verify email first.

Xyntacx by • Community Member
  • 1068 Views
  • 5 replies
  • 1 kudos

iOS Nest app video hangs if app was previously open

I've noticed that if I previously viewed any video in the Nest app from any camera (I have IQ Outdoor, Doorbell, and 2 dropcams), then switch to another app to do whatever, if I receive a notification for motion and tap to view that video, the video ...

TahoeJim by • Community Member
  • 355 Views
  • 0 replies
  • 0 kudos

App isnt casting all of a sudden

Been casting,(screen share my phone) fine for a very long time. Today it says it's connected to my TV but not playing. The volume control still works like normal, but won't cast due to the "not playing" when it clearly is. Seems like a possible updat...

Unable to migrate to Nest to google account

Hello,I am having trouble migrating my Google Nest account properly. When I select login with Nest account and use my gmail, I am able to access all of my existing cameras and see my thermostat etc. but when I select login with Google (using the same...

Google Home app features and feedback

The Google Home app is decent, but lacking a lot of UI flow and feel of some of the more modern IoT smart apps. Some of the Nest app features were nice, and settings were very easy to follow and control. I also don't know if there is Nest aware or si...

rayray519 by • Community Member
  • 1384 Views
  • 5 replies
  • 0 kudos
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