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Blog Posts

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 13159 Views
  • 0 replies
  • 9 kudos

Devices appear in two homes

I have four devices (speakers) that appear in two different homes. How do I get them to appear in one home only?

Marc48S by Community Member
  • 3749 Views
  • 9 replies
  • 0 kudos

Setting Up Google Nest Hub 2nd Gen

I am trying to set up a Google Nest Hub 2nd Gen and went to download the Google Home App. I was told this was a free App but to set it up I was asked for my credit card details and there seemed to be some ongoing payment. I tried several times but th...

Russell17 by Community Member
  • 1592 Views
  • 4 replies
  • 0 kudos

Built in Google assistant not turning on or off sony tv

Anyone have any issues turning on and off their TV lately. I'm able to use Google assitant for other commands but it won't work anymore to turn on or off my TV. I have a Sony xr80j with built in Google assistant. It was working fine for about a month...

Firebob462 by Community Member
  • 1414 Views
  • 5 replies
  • 0 kudos

Google nest home camera login

How do I know if someone else is logged into my camera?? For instance, my baby's daddy has been coming around a lot lately and staying the night at my house when I wasn't here and I still have the box from where I bought the nest at Walmart and I'm n...

Jfindleyyy by Community Member
  • 1667 Views
  • 4 replies
  • 1 kudos

cameras missing from phone

Both my doorbell and driveway cameras were on my phone and working well, then all of sudden they were gone and when I tried to reinstall it asked for a 6 digit entry key which is very difficult for me to get. Is there another way? I can get the SN an...

Hal2 by Community Member
  • 1877 Views
  • 7 replies
  • 1 kudos

Nest app needs fix

When is Google going to fix the nest app or come up with a replacement.

Niko955i by Community Member
  • 1143 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot turn on personalization features

 I cannot turn on the personalization features on my google home speakers. Whenever I get to this screen, the "turn on" button does nothing. I updated Google home, reinstalled the app, and restarted my phone.

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Conos28 by Community Member
  • 3106 Views
  • 9 replies
  • 0 kudos

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Attiikamc by Community Member
  • 530 Views
  • 1 replies
  • 0 kudos

How to stop ads in google home app notifications

All I have in my G Home app is one Nest thermostat. The in-app notifications have been including a lot of ads for other products when all I expect and want is the info from the thermostat. Is it possible to make that stop? It's very annoying because ...

Riz0 by Community Member
  • 3312 Views
  • 3 replies
  • 2 kudos
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