cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4170 Views
  • 0 replies
  • 5 kudos

Not Cooling

The nest is not cooling. It's like 85 in here at 8:28. It's been running all day and not cooling my house. We just had this installed. I'm  wondering they connect the wires in the correct terminal. Does anyone have any suggestions. Formatted, reinsta...

Resized_20220706_214352.jpeg

restoring a deleted account in home

Hello,I recently deleted a user profile in the HOME app. As a result. it seems to have deleted my nest profile including cameras. Is there a way to restore the profile including cameras? Is there a way to access the video history from the deleted pro...

nghanan by Community Member
  • 371 Views
  • 0 replies
  • 0 kudos

Resolved! News preferences being ignored

I noticed my morning routine started out per usual but my news sources went from Reuters (one I allow) to suddenly playing Fox News (something I very intentionally do not allow). It happened yesterday and again today. I believe there's a bug related ...

Sooji by Community Member
  • 13207 Views
  • 51 replies
  • 8 kudos

Having plugs stand alone and in groups

  I have some smart plugs and have them set up for 2 groups living room and bed room lights. Each group has 2 plugs each. The groups work awesome but sometimes I just need or want one light not both. Plugs are Teckin sp10 and have the Teckin app pair...

ACB963BE-DF27-40B1-96C8-5FA2A9C2F715.jpeg 49362BD7-AA20-4A9D-A21F-436A2B4F06B3.png
Cthomas by Community Member
  • 476 Views
  • 0 replies
  • 0 kudos

Adding additinal music services to HOME.

Hi there Could you please support with adding these services to the google home app. These are services in South Africa: https://play.google.com/store/apps/details?id=fm.fabrik.heartfm Heart FM - Apps on Google PlayCape Town’s Beatplay.google.com htt...

JM_B_0-1657910930747.png JM_B_1-1657910930764.png JM_B_2-1657910931163.png JM_B_3-1657910930955.jpeg
JM_B by Community Member
  • 1027 Views
  • 4 replies
  • 0 kudos

SmartThing

am having trouble signing in to the Samsung SmartThing App. Samsung tells me it is a Google problem. The problem is in the sign in routine. Smartthing requires I sign in via the Google sign in process since I created the account through Google. When ...

TRC by Community Member
  • 670 Views
  • 3 replies
  • 0 kudos

Password Reset Email

I’m not receiving an email when I request to reset my Nest password. 

Marsheffi by Community Member
  • 664 Views
  • 3 replies
  • 0 kudos
to vote