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Now Available: Google Nest Warranty Helper Read more

Google Home: Access camera history and download clips from the Web and more with... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest iOS App Loses Connection to Nest Service

Going into the Nest app on iOS (currently v15.1.1, but happened on all prior versions too), I get the message below as I move through the app trying to adjust the thermostats. It happens frequently. My wifi system is a combination of the new Google N...

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About ready to dump Google for Alexa

I'm at wits end with my google nest hub and google assistant insisting I live at my old address. I've removed my old address and replaced it with my updated address in my Google Account, my Nest Home App, on my phone as well as my Google Payments Pro...

Unable to remove c by ge seamless plug from Home

Hello. I have the same problem as shown in these other conversations. The suggestion so far is to contact GE. However, they don't have a solution. They claim it's an issue with Google Home. I've been in contact with GE and Google Home for several mon...

1 gmail account, 2 homes, 2 hue bridges

I own two houses and they are set up as separate homes in the Google Home App. I have Philips Hue lights in both houses. Each house has a separate hue bridge with separate PH accounts (which is required by PH). The problem is, when trying to setup Hu...

riversde by Community Member
  • 5598 Views
  • 5 replies
  • 5 kudos

Whole Nest home deleted

I have two homes on Nest. I have a Nest Aware subscription (£50/year) for each. My main home has a Nest camera, thermostat and smoke alarm.This evening, one home disappeared entirely from the Nest App - nothing is visible about that home. All Nest de...

DR321 by Community Member
  • 1770 Views
  • 4 replies
  • 1 kudos

Google home app android

We have two Lenovo Smart clocks - one in each child's bedroom.I have set up a home using Google home app. I have managed to add both devices and everyone in our household, except my daughter. Every time I try to add her I get referred to the family l...

Connecting Sharper Image WiFi socket to Google home

Still not able to see the availability for the Wi_Fi Socket app to available works with Google so I can add it to my home. Anyone have any success adding the Sharper Image Wi_Fi Outlet to Google home? Can I petition Google to try to get them as a par...

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