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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5598 Views
  • 0 replies
  • 7 kudos

Recording history ends at around 7PM in Full History

The new Home app doesn't display full history recordings when we go to History --> Full History. It always ends around 7-ish PM each day. We can view recordings past 7PM but need to open the last recording and scroll to the left manually. This happen...

Screenshot_20220625-082613_Home.jpg
TanTnT by Community Member
  • 5172 Views
  • 9 replies
  • 0 kudos

Resolved! Can't link nest to google home app.

After migrating my nest account to google.. I can't see my nest protect from google home app. When I try setup a device and choose works with Google then choose nest, it only gives me user name and password option. No log in to nest account through g...

DrRATEB by Community Member
  • 6456 Views
  • 3 replies
  • 6 kudos

My same camera thinks it belongs to someone else.

I have had my camera for a few years now. Moved them to a different home. Tried logging into my Nest app and it wanted me to migrate it to google. I thought I did that, but now I cannot access my cameras as it thinks they belong to someone else. I ca...

Nita1 by Community Member
  • 1033 Views
  • 4 replies
  • 1 kudos

Upgraded to 2-gig, now can't connect to new wifi in Google Home app

The app only brings up my old fiber router & extender and my old network name. I enter the new network name and pw manually and receive the following message "An error occurred updating your network, please try again" I have internet connection, just...

bjbeej by Community Member
  • 1570 Views
  • 6 replies
  • 0 kudos

Original NEST account suddenly says password is incorrect

I have maintained my Original NEST account due to it providing a MUCH BETTER customer experience. Yesterday it suddenly did not show my Cameras on the app, and when I went to log back in it says "Could not sign in Your email or password may be incorr...

Birdy1700 by Community Member
  • 786 Views
  • 3 replies
  • 0 kudos
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