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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5650 Views
  • 0 replies
  • 7 kudos

Original NEST account suddenly says password is incorrect

I have maintained my Original NEST account due to it providing a MUCH BETTER customer experience. Yesterday it suddenly did not show my Cameras on the app, and when I went to log back in it says "Could not sign in Your email or password may be incorr...

Birdy1700 by Community Member
  • 786 Views
  • 3 replies
  • 0 kudos

App needs update... Fully up to date

I saw a previous thread where somome with a Samsung s21 ultra had issues using a chrome cast because the app said it needed an update but the play store said it was on the latest version. They gave up and threw the chrome cast away. I have the same i...

Birchpig by Community Member
  • 1880 Views
  • 6 replies
  • 0 kudos

Unable to create custom room

There is no option to creat a custom room or create light groups on the home app. The article is irrelevant because it says to go to options and then select room. That's not an option. There is a rooms and groups options. But once in there there is n...

apappas by Community Member
  • 1128 Views
  • 3 replies
  • 0 kudos

Change Hey Google to Anything Else

Please allow us to change Hey Google or OK Google wake phrase to a custom wake phrase. Saying "Internet" or "Command" or "HQ" or "HAL" or literally ANYTHING would be nice. Setting up new google homes in different rooms that each have their own wake p...

Cync is linking but nothing appears

My lightbulb works in my cync account yet I can’t connect it to my home. When I try and connect the apps, it says it is linked but I can’t get to the lightbulb in home. I have done the factory reset a few times with now success. Any ideas?

Nancy732 by Community Member
  • 2060 Views
  • 8 replies
  • 1 kudos

Dilsay

dilsay namaste  

Mhakaal by Community Member
  • 301 Views
  • 0 replies
  • 0 kudos
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