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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4352 Views
  • 0 replies
  • 5 kudos

Trouble retrieving videos

I am trying to retrieve videos back to April 8 and 10. When I go to access them it only goes as far April 20. I should have 60 days of footage. Help!

96lcp by • Community Member
  • 765 Views
  • 3 replies
  • 0 kudos

Remove an old TV from my Google home app

I went to an air b and b and put the tv there on my Home app. I would like to know how I can remove it. there doesn't seem to be an option to remove it.Thank you in advance.

Saintsfan by • Community Member
  • 4203 Views
  • 10 replies
  • 0 kudos

GHT3 Xiaomi not working ( Linking xiaomi Home to google Home )

While searching I found out this issue started in 2021 until now, Do you have any solution?, have a problem linking Xiaomi home to google home.The error is " Could not reach Mi Home, Please try again "Is the Xiaomi Home different From Mi Home? becaus...

SiPendek by • Community Member
  • 1212 Views
  • 0 replies
  • 0 kudos

Issues with app all of a sudden

I've had a smart garage door for a while now, I've always been able to say 'open the garage' but all of a sudden its stopped working and now I have to say 'can you turn on the garage', was there a way to change it from turn on to open or is that a ne...

blxbed by • Community Member
  • 1150 Views
  • 6 replies
  • 0 kudos

Issues connecting Philips Hue with Google Home

Hi,I have a Philips Hue bridge and lights that have successfully been set-up via the Hue app. I am trying to add to my Google Home so i can control via Assistant.I try and add the Hue lights to the Google Home, it asks me to log into my Hue account a...

CaptJohnno by • Community Member
  • 2356 Views
  • 3 replies
  • 2 kudos

Chromecast remote app constantly disconnects

Does anyone else have a problem where the virtual Chromecast remote in the Google Home app needs to be paired every time you try to use it? I open the remote, it prompts me to pair it, I enter the code on the screen, and then the next day if I open t...

Ewoods1 by • Community Member
  • 6672 Views
  • 6 replies
  • 3 kudos

How engage in Google nest community

I am launching the app for home which obviously will fall in Home App category.There comes an apk we are testing for our users, needed community suggestion for advance research as users contributions will play massive role is this situation. Best,Wal...

kameje by • Community Member
  • 661 Views
  • 3 replies
  • 0 kudos
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