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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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Routine launch at alarm dismissal

I have upgraded my phone to Moto g50.. I want my routine to begin when I dismiss my alarm like it did with my old phone, Moto G8.When setting an alarm there is not a plus icon to activate routines like there was on old phone.. I have the Google clock...

Daire by Community Member
  • 406 Views
  • 0 replies
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No access to account

I cannot access my nest app due to the email it was set up with no longer exists and I have no access to the email.Is there anyway of changing my email address to access the account again. It wasn't set up through Google originally, it was set up thr...

Cosso by Community Member
  • 377 Views
  • 0 replies
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"cannot send invitation at the moment"

I'm trying to add my wife to the Home app so she control Nest features, etc. I get the above message. She has a yahoo email address, is that the problem? I'm not using Gsuite and have read through all other similar threads. Thanks for your help!! M

mhaviland by Community Member
  • 625 Views
  • 1 replies
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Google app does not link to Cloud Intelligence

Hello, hope you are doing well.I am having troubles linking the Cloud Intelligence app to the Google Home app. It throws me an error and I can’t use my light bulbs through your app. It works fine on the other one.Can you help me with this?Thanks!

mmewesa by Community Member
  • 417 Views
  • 0 replies
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Locked out of Google account but Nest still signed in

So I've been locked out of my main Google account that I've had for at least 10 years, hundreds of dollars in apps and subscriptions. Was using 2 factor and Microsoft authenticator and my phone to verify. After a factory reset I was locked out, know ...

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