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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4096 Views
  • 0 replies
  • 5 kudos

Google Home - won’t let me setup a new home

Google home won’t let me create a new home. After entering the adress it tells me that there is a cloud connection problem. Any idea? I uninstall the app and reinstall, I made sure I have enough space on my google drive, etc.....

ISoucy by Community Member
  • 796 Views
  • 4 replies
  • 0 kudos

Google Nest Hub Max new account

My wife mistakenly signed the Hub Max we bought for her mom to her account. We disconnected it, rebooted it and factory reset it several times...but...when we try to now sign it into her mom's new account after we get through the Wi-Fi connection pro...

JCDeJesus by Community Member
  • 554 Views
  • 1 replies
  • 0 kudos

Request Nest protect - recurring test time frame for homework

HelloAs you may image we are more and more in homework. Unfortunately Nest protect feature is not aligned with this situation.A good id, I can imagine, is to propose a recurring test for specific day in the week or excluding some day.Example I’m in h...

GLEB by Community Member
  • 323 Views
  • 0 replies
  • 0 kudos

Routines and Do Not Disturb

Hello, All. I have a Samsung Galaxy S21 Ultra running Android 12. For some time, I have used a very simple Routine on Google Home app that included setting my phone to Do Not Disturb. This always worked until just a few months ago. I've uninstalled a...

Hollywired by Community Member
  • 2567 Views
  • 6 replies
  • 2 kudos

Google+Nest Integration Fail?

Nothing but confusion from Nest/Google as I tried to add 2 Nest Protect smoke detectors using the Nest app. It didn’t let me login with Google or Nest credentials. Phoning Nest support confirmed the integration and account migration has been exquisit...

tbiglow by Community Member
  • 872 Views
  • 4 replies
  • 0 kudos

Can no longer cast to groups

I can no longer use groups to cast. This is not a volume, as I have no option to cast my audio to groups, it just dumps me to the "Group Settings", no option to cast. I do not care about the volume control lost, just can't start casting.

MattHelm by Community Member
  • 13189 Views
  • 38 replies
  • 10 kudos
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