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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

family member control on home app

Ok, so I set up the home app on my phone, then I merged my Nest account. All works fine for me in my phone. Then I added my wife to my home account, no issues there. I go onto my wife’s phone, open the app but cannot control any of the nest products....

GrhmW by Community Member
  • 7041 Views
  • 24 replies
  • 1 kudos

How to discover ticket number for submitted ticket?

Hey @Brad and others,I recently submitted a "ticket" about an issue via the online form here https://bit.ly/31vCfcQ . I received the webpage acknowledgement "Your email has been sent...".How do I know what my ticket number is? Where do I discover tha...

JohnC1 by Community Member
  • 959 Views
  • 1 replies
  • 0 kudos

NEST! Everything about it!

Soooo incredibly SICK OF THIS APP & trying to retrieve password/change password for Google NEST. A real & true piece of crapola!!Wishing I had my RING SYSTEM BACK!!!

Lock tampered with alert

So the Nest app told me my lock was tampered with and now will not allow me to use the app to operate the lock. All I have is the button with an exclamation point in it. The lock works in all other ways, manually and with Google home. How do I get th...

Bongo by Community Member
  • 1856 Views
  • 5 replies
  • 0 kudos

No Gmail Content Visible

Probably the wrong place, but I'm at a loss! Since Sunday I receive a gmail but am unable to read its content on my desktop. I am using Firefox and never encountered this before. They mostly open on my ipad, but not all, whilst everything is fine on ...

Topicel by Community Member
  • 981 Views
  • 3 replies
  • 0 kudos

Can’t log in

Why won’t my email work? I have done everything . Can’t log into nest

Cheryl58 by Community Member
  • 878 Views
  • 2 replies
  • 0 kudos
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