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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Google nest

Bonsoir j'ai esseye de configurer mon Google home n'est a mon cellulaire mais chaques fois ça me dit que il est impossible de configurer car il n'arrive pas a ce connecter au wifi fii j'ai désinstaller et réinstaller de nouveau et toujours pas capabl...

vanou991 by • Community Member
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  • 3 replies
  • 0 kudos

Resolved! Can't link xiaomi home and google home anymore

Hi,I'm able to link my xiaomi home account and my google assistant.When i try, i got a error message that tell me this :could not reach mi home, please try again.Tried to reboot the phone, uninstall/reinstall Xiaomi home app and google home app.It su...

Kamoulocks by • Community Member
  • 300004 Views
  • 596 replies
  • 177 kudos

Can't connect to the lights

I have 3 TCP bulbs already set up on their app. All 3 are online and can be controlled from their app. I've linked my TCP account to my Home, but the bulbs always appear offline in my Home. I always get an error saying "Oops! Can't connect to the lig...

La_Fulana by • Community Member
  • 1890 Views
  • 3 replies
  • 0 kudos

google wifi

I have a google wifi installed in my house that works I am unable to see it in google wifi app and now that they moved to google home it is not listed there eitherhow do i get control over the google wifi again?

lewisellis by • Community Member
  • 1114 Views
  • 3 replies
  • 0 kudos

Resolved! I have lost all my devices from nest

I have lost all my devices on my nest account, Not sure how I can restore them. I also can not sign in teh NEst services via the appPlease help

bunnik2 by • Community Member
  • 14223 Views
  • 6 replies
  • 3 kudos

Google Home App show offline devices

Is there a way to show all devices that have been connected to the WiFi at any point? Sometimes I will open the app and it will show devices that are offline like my phone if I’m not home. Other times it just shows the devices that are currently conn...

How I fixed W5 connection error

Hi all! I fixed my W5 error!! It also wasn’t coming on when I walked by. Here’s what I did… I pulled off the thermostat and on the back there’s a spot to charge it. I charged it for about 20 minutes, pushed it back on and Voila! It found my network i...

YouTube connection problem with Nest WiFi

Hello everyone! Hope you can help.I've been having problems between YouTube and Nest WiFi. The app in smartphones (iOS) is always lagging and videos do not play well. Also, the same app is having connection issues in my Smart TV (Android) even saying...

LexMR by • Community Member
  • 1108 Views
  • 3 replies
  • 0 kudos
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