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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5693 Views
  • 0 replies
  • 7 kudos

Google home app won't let me connect devices at all

My Google home app won't let me connect any devices at all, if I click the plus sign to add anything it will let me select what I want to add but after I click the item and hit next at the part where it says to make sure it's plugged in it just goes ...

Gweiler17 by • Community Member
  • 1365 Views
  • 3 replies
  • 2 kudos

Resolved! Cannot remove nest camera from Google Home as account is corrupt.

I have a Google Nest Hub Max and I had associated the Nest camera with my Google account. I had a home setup and everything was working. Then the Google Home app failed to connect to my home and the screen was blank or said "Oops, we're having troubl...

CHLAA by • Community Member
  • 4075 Views
  • 3 replies
  • 0 kudos

Nest Yalelock

For the Nest Yalelock, will the lock automatically unlock when you walk up to the door with your phone near or lock when you leave and forget to lock it if the app is on your phone? Does it matter if the app is open or not?

Shoegal99 by • Community Member
  • 1124 Views
  • 3 replies
  • 0 kudos

Can’t log in to Nest app using “sign in with Google”

This issue keeps happening - I somehow get logged off in my Nest app - I click “sign in with google” - I’m take to that sign in page, I log in and it takes me right back to the Nest login page. It’s a vicious loop. I have tried deleting and reinstall...

Kare by • Community Member
  • 1348 Views
  • 3 replies
  • 1 kudos

Google Nest

HelloI have a Google Nest ...I downloaded the Google Home app but it has no routine ...Did I set something wrong?It is the latest version of Google home ...Thanks

Sorin1960 by • Community Member
  • 1352 Views
  • 4 replies
  • 0 kudos

Pay balance issue

I am having a sudden issue where i cant use my play balance to buy anything even inside USA

Resolved! Nest/Yale Lock code management with kids

I just installed a Nest Yale lock and im trying to add the rest of my family so they can create Individual Door codes and we can keep track of who is coming and going. Our boys are 12 and they have Google accounts that are also in Family Link. When I...

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