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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 7027 Views
  • 0 replies
  • 7 kudos

Issue: Cloud Intelligence isn't linking to Google Home

I bought a intelligent bulb and added it to an App called Cloud Intelligence and it works perfectly, the issue begun when I tried to link my Cloud Intelligence account to my Google Home app. I tried to link it from the Google Home app by adding a new...

Google nest not controlling air conditioner

 Up until last week it was working fine. Now when I try to turn on my ac with my nest. It says "actually the air conditioner does not support that functionality". I have an ELECTRICQ air conditioner which is connected via Tuya Smart.

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Sanj by Community Member
  • 337 Views
  • 0 replies
  • 1 kudos

Is macdadg

Have problems with my google home app and can disney plus and can do tiy Link video

Macdadg by Community Member
  • 1037 Views
  • 3 replies
  • 1 kudos

Can't get my speaker to set up

I started setting up my speaker I put in my address I've done the internet all that stuff but when I try and say hey Google it says that my speakers not setup please tell me what I'm doing wrong

Kiki14 by Community Member
  • 1215 Views
  • 3 replies
  • 1 kudos

Resolved! Maximum amount of homes

Why are we limited to 5 homes on our account? I would like to add all my rental properties to one account?

taral by Community Member
  • 3170 Views
  • 3 replies
  • 11 kudos

New internet and email

I have changed my Internet provider and have no access to my old email. The old email was my account information for my Nest account. They sent a security card to me which went to my old email . That I no longer can access Thxs John

2289john by Community Member
  • 385 Views
  • 0 replies
  • 0 kudos

Nest Outdoor Camera

We have a Nest outdoor camera which uses the nest app for notifications. We recently bought the new Nest doorbell (battery), but this device uses the google home app. Anyway we can the camera to send notifications through the google home app? Right n...

Maxamus070 by Community Member
  • 1060 Views
  • 3 replies
  • 0 kudos
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