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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Google Home Assistant Services

How do I get to the Google Home Assistant Services Page? I can't seem to find that page anywhere in the app or is there a specific url for it?

Google Account not working with Nest Products

This issue is specific to my primary Gmail account. I have home structures in the Home app where I am the only user, but if I try to delete them I get a "there was an error communicating with Google" message and told to try again, in an endless loop ...

Transfrmr by Community Member
  • 137 Views
  • 0 replies
  • 0 kudos

Google home photo frame

I cannot pair my google home to my android phone or my iPad. They were pnce paired. I’ve update app..rebooted internet as well as unplugged google home. I could not reboot app. Directions on that does not fit for my iPad. I went to settings but there...

Nonrev by Community Member
  • 235 Views
  • 1 replies
  • 0 kudos

Network Missing from Google Home

I have been managing my Google Wi-Fi mesh system for a couple of years in Google Home on my iPhone XR with no problems. I got a new iPhone 12 Mini and migrated Google Home to it and now the network icon is missing from the app and I can't add it eith...

mj9999 by Community Member
  • 492 Views
  • 7 replies
  • 0 kudos

Cync no longer working with Google Home App

My Cync Light bulb worked for several months within the Google Home App. A few weeks ago a thunderstorm hit and we lost power. Once power was restored, the Cync Bulb wasn't responsive in the Google Home App anymore. I forgot the device first, then re...

bholderb by Community Member
  • 198 Views
  • 1 replies
  • 1 kudos

First Reward

When will I receive the $75 MasterCArd? I've registered a long time ago and my Nest have been adjusted 3 times already this year.

TomD66 by Community Member
  • 145 Views
  • 0 replies
  • 0 kudos

Google Home app Crashes when opening

Hi can you help with the Google home app? When I have updated the app and the welcome screen opens and you press the “next” button the screen close immediately and you are returned to the iPhone/iPad Home Screen. All iOS soft is up dated and I have a...

Pbent22 by Community Member
  • 371 Views
  • 6 replies
  • 0 kudos
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