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Blog Posts

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5071 Views
  • 0 replies
  • 7 kudos

Nest account access

As of very recently I am unable to access my account or app via my Android phone or my account via desktop on Firefox. I am sent through an unending loop when...- I enter my actual and correct login information into BOTH login options (Nest and Googl...

JayeDee by Community Member
  • 371 Views
  • 1 replies
  • 0 kudos

Nest app preview

When I had my pixel 8 pro I would open the nest app and see live views of all 3 of my cameras without having to click on each one. I traded the P8P in for a pixel 9 pro (non XL) and now when I open the nest app my view of all 3 cameras is no longer l...

ajb83_ by Community Member
  • 326 Views
  • 1 replies
  • 0 kudos

Can't Control Google speakers through Google Home

I've spent about 2 weeks trying to figure this out, and I'm stumped.I used to be able to control the volume of my Google Mini's in the Google Home app. Two weeks ago, I tried casting to one of my Google Mini's and noticed none of them showed up in an...

MrChris by Community Member
  • 941 Views
  • 4 replies
  • 0 kudos

Device names in 2 different homes.

Hello all, hope you are well. Can someone please advise me re. my problem. There are 2 homes on my account, one in Essex and one in London. If I, e.g., ask Google to "turn on Nina's charger" it turns on Nina's chargers in both the homes. How can I en...

Rizzy by Community Member
  • 250 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to migrate to Nest to google account

Hello,I am having trouble migrating my Nest account and link it properly to my google account. I went through the process and can now login with my gmail account in the Nest app. However, I do no see my nest thermostat in the google home app.When I s...

St3faan by Community Member
  • 493 Views
  • 1 replies
  • 1 kudos

How can I delete a Sonos device from Google Assistant?

I have google home in use for my home automation. I had there some Sonos speaker connected but changed my wifi configuration. So I had to install my Sonos system complete new. The Speakers are not shown in Google Home App and i deleted the service co...

Timo0815 by Community Member
  • 389 Views
  • 2 replies
  • 0 kudos

Home App Ungrouped Lights Overnight

All my lights work and are assigned to a room, but have mysteriously Ungrouped themselves and can no longer be found in the 'Devices' section of the Home app. They are all still controllable, but I have to turn each one on and off instead of being ab...

Cch81 by Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

nest aware account and google one subscription

hi, i currently have a google one sub (200gb) and a nest plus sub (seperate). 25yr and 120yri have seen the offer of 2tb and includes a nest aware (i know i'll lose some plus features)my question is, if i upgrade google one to the 2tb, at 80 a yr (in...

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