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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Phantom routines leftover when a user leaves the home

I got married last year and made a new Google account with my new name. I added this account to my Google home setup and removed the account with the old name. Now I'm having an issue where the household routines I set up with the old account still r...

Pimmer1 by Community Member
  • 526 Views
  • 7 replies
  • 0 kudos

Nest thermostat

I have an existing nest thermostat. I want to invite family members to join my Google Home app so they can regulate the temperature while they are visiting me. Is it necessary for each invited guest to scan the QR code and set up the thermostat? Ther...

WAC by Community Member
  • 213 Views
  • 2 replies
  • 0 kudos

Google Nest Thermostat

I need to know the specifics about ordering a power cord adapter thingy for my Google Nest Thermostat from Google. I understand I can get one at no charge. thanks, Darrell Greene #

Nest speakers not playing

Hey there! I use google nest in my business and I have checked all connections. I have 2 devices set up in one room. One of the devices tells me I cannot play, try again in a few seconds and one says please log into your google home account which I a...

ChrisMann by Community Member
  • 170 Views
  • 1 replies
  • 0 kudos

Arlo base station VMB3010 shows offline in Home app

The base station is operational; all cameras and doorbell are online in the Home and Arlo apps. Only the base station shows offline in Home.There's a case open with Arlo but I'd like to check with the Google community, also. A search didn't turn up a...

Joeb912 by Community Member
  • 140 Views
  • 0 replies
  • 0 kudos

Play certain episode from Spotify or Apple Music

So I am trying to play audiobooks with Spotify or Apple Music, but I can't get my Google Nest to play a certain episode or just the latest. I can see from the prompt that it understands the command perfectly fine, but it just keeps on playing random ...

Tuya Lights stopped with Google home

Hi! I used to have no issue with this but since a couple of days ago the light bulbs which are connected to my tuya app stopped working on Google home (they still work on this app). I've reinstalled everything and disconnected and reconnecting from b...

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