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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Playback and camera connection

I’m having two issues and increasingly frustrated with nest. First, I pay for the plus account and need to watch a video from 6am this morning but can’t get it (or anything outside of the last hour) to load. This is a frequent occurrence when trying ...

Lauclair by Community Member
  • 728 Views
  • 3 replies
  • 0 kudos

Set up

I don’t have my QR code and the digital number on my camera isn’t working to set up my camera

Renew membership

I want to renew my subscription I’m having problems using my credit card

Can’t find subscription option on app?

Initially when I installed nest I could playback history now I can’t and the app does not give option to purchase subscription. Does this mean it’s not available In my area? Thanks in advance.

Hank5 by Community Member
  • 885 Views
  • 4 replies
  • 0 kudos

Cannot move that new face to assign a name

Looking for a way to change the name or create a new face from an incorrectly identified person from my Nest Doorbell. People will be mis-identified by camera and there is no way to change their name other than deleting the face from the other person...

Clem21 by Community Member
  • 2710 Views
  • 8 replies
  • 2 kudos

Where is nest aware? How do I access it

Where is nest aware? There is no app, there is no "features" under setting in Google home app....I seemed to have lost a ton of video and to be honest really really upset over this, I have subscribed to nest aware 3 times now yet I can only see less ...

crashton by Community Member
  • 5638 Views
  • 7 replies
  • 2 kudos

How to add more family members or change ownership

It is in possible to add family members. Nest redirect to Google Home and Google home doesn't have any features to ad a family member. Also I set up the cameras for people who can't do it themselves but don't want take space of their family members a...

Zbojar by Community Member
  • 3626 Views
  • 4 replies
  • 0 kudos
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