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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest Camera

Why do my 3 outdoor Nest suck so much? They turn off all night/day and I pay an annual fee for this poor quality product. Friends of mine have equal quality WYZE cameras with no fees and they run 24/7…. I’m pretty close to throwing these cameras out ...

Daveedgar by • Community Member
  • 1537 Views
  • 4 replies
  • 0 kudos

No video feed on any events with nest aware?

I have just renewed Nest Aware and I’m not able to see any video for any events, even for motion/sound/person/doorbell ringing, it just comes up with a blurry photo not a video.(nest doorbell camera)with my previous subscription I didn’t have this is...

SandyS by • Community Member
  • 1300 Views
  • 4 replies
  • 0 kudos

Resolved! Multiple Aware subscriptions for different locations? That's the end of my Nest Aware Plus service

I have a measly 4 cameras at 2 different locations. I pay for a Nest Aware Plus subscription.When I set up the 2 cameras and a second location, there is no prompting or messaging to advise that this second location will not be covered by my Nest Awar...

TorontoTim by • Community Member
  • 1722 Views
  • 3 replies
  • 0 kudos

Resolved! Nest aware not covering all cameras

Having great difficulty in adding new cameras and also the premium nest aware subscription that I subscribe to, is not covering the rest of my cameras. Only one. Very disappointed that it isn’t just plug and play. I would have thought that you would ...

CMestate by • Community Member
  • 1588 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot set up Yale lock anymore

I’ve been having trouble getting my Yale lock to reconnect after changing my Wi-Fi. I’ve tried to factory reset several times, as well as, removing and adding my Connect device which seems to be working fine. Any ideas?

Nora2 by • Community Member
  • 2379 Views
  • 5 replies
  • 0 kudos

Portuguese support 2gen display

Allo one question.The google nest 2gen is already available for sale in Portugal so my question is.For when the portuguese language support for this device since the mobile android phones already has portuguese support.If you cannot add supoort in a ...

Resolved! How do I make a complaint about the Nest Customer Support?

I had 3 Nest products purchased in May 2019 - 1 x doorbell, 2 x IQ outdoor cameras.One IQ camera failed In Feb 2022 and we were offered a refund as the device was no longer available. The refund came after 3 months.The doorbell failed in May 2022 and...

Rossmit by • Community Member
  • 3440 Views
  • 4 replies
  • 3 kudos
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