cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Nest Aware subscription Issues

Due to router issues I have had to change my Wi-Fi connection, after spending hours trying to get everything to reconnect to new Wi-Fi, I eventually found out the only way was to factory reset all the cameras. Why do they make this so difficult?? Fin...

RustyH by • Community Member
  • 970 Views
  • 4 replies
  • 0 kudos

Nest hub stopped interacting just answers with "I don’t know but here are some results from search".

My Google Nest hub stopped interacting; it just recognizes a question has been made but it just answers with a search result and the followin sentence: "I don’t know but here are some results from search".It never returns automatically to home screen...

albamain by • Community Member
  • 2291 Views
  • 11 replies
  • 2 kudos

Nest Aware Plus Not Working

I have purchased nest aware plus a total of 3 times over the last 6 hours and have not been able to get the subscription to show up using the nest app, or the google home app, OR logging in on a laptop to my nest account. Each method of logging in ad...

Tolon by • Community Member
  • 1082 Views
  • 4 replies
  • 0 kudos

Familiar face misidentification

My camera keeps labeling my face as a familiar person—my son. I can’t figure out how to choose those images and label them as me. I have not had a chance to set up my image as familiar, and now it won’t let me. It only lets me delete them from his im...

CarrieK by • Community Member
  • 3657 Views
  • 17 replies
  • 3 kudos
to vote