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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest account log on

I have migrated my nest account to google. I can’t log on to nest app. I can log into google account no problem. When I try to log into nest it informs me my account as been migrated. When I log onto app with google account details it keeps telling m...

Resolved! Facial Recognition

This has been raised and noted several time (I can't reply to any of the closed instances) so raising it again. Our doorbell has our eldest daughter registered as a familiar face. Her sister is 4 years younger and it is impossible to get it to regist...

Nest history

I just signed up for the aware subscription. How long does it take to load past events for me to see? Does it do this???

Amandas1 by • Community Member
  • 902 Views
  • 4 replies
  • 0 kudos

Playback and camera connection

I’m having two issues and increasingly frustrated with nest. First, I pay for the plus account and need to watch a video from 6am this morning but can’t get it (or anything outside of the last hour) to load. This is a frequent occurrence when trying ...

Lauclair by • Community Member
  • 788 Views
  • 3 replies
  • 0 kudos

Set up

I don’t have my QR code and the digital number on my camera isn’t working to set up my camera

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