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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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BUYING NEST AWARE

Please will someone tell me how I can do a really simple thing like just purchase neat aware. Again. I changed my bank card so payment didn’t go through. Instead of telling me, I get an email saying my subscription has been cancelled and all history ...

Stephen67 by • Community Member
  • 924 Views
  • 3 replies
  • 0 kudos

Google Nest Hub not able to playback

I can see my Nest Hub Max records motion when I’m away as it should but I can’t get the video to play back. I only get a still pic. Also, it is not showing up in Google Assist history. Only in the history I see when I clicked on the camera itself.

Timjen63 by • Community Member
  • 1096 Views
  • 4 replies
  • 0 kudos

Re setting my nest

I am resetting my device and is not connecting to my wifi. Is asking for the entry key or QR code which I don’t have. How can I get this fix?

WiFi drops

Google WiFi continually drops the connection. Have to turn off and reset multiple times a day. Is there a solution besides ripping this out and starting over?

Wkouba by • Community Member
  • 1019 Views
  • 4 replies
  • 0 kudos

Doorbell

I just bought the house with the doorbell already attached. I can not get the QR code or 6 didgeridoo number to start it up for myself

Subscription Query

Have just had an email from Nest saying they have not received my subscription in last 60. Days.In my account it shows I am paid up until June 2023 at a cost of £50.How do I contact nest?

James1752 by • Community Member
  • 1408 Views
  • 7 replies
  • 0 kudos
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