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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest Aware Subscription

I paid for the Nest Aware yearly subscription, which I received a confirmation email that it was paid, but my camera is not storing the videos and I cannot go back to review videos like I should be able to. I have confirmed that the Google account fo...

ShelbyB by • Community Member
  • 6535 Views
  • 4 replies
  • 0 kudos

nedt 1st gen

I have a 2 fold issue. 1. I purchased the nest aware.2. I can't see my purchase anywhere I need to make sure my wired doorbell has Nest Aware.3. I have reset, removed icon from my android phone. I have converted to Google Nest. 4. From the Nest app, ...

Pallen9 by • Community Member
  • 1066 Views
  • 4 replies
  • 0 kudos

Cannot link Nest to Google Home.

Hello, my nest account was created using my Google account. When trying to add my Nest CO monitor to Google Home I can't get logged into Nest. This is because it asks for email and password but you cannot choose to login using your Google account. Af...

beefstu409 by • Community Member
  • 6202 Views
  • 6 replies
  • 10 kudos

Nest Aare

it appears others have the same problem.......I am paying the monthly charge for Nest Aware yet I am not getting any recordings.........Help

Mario4557 by • Community Member
  • 974 Views
  • 4 replies
  • 0 kudos

Aware plus change to Aware!

I have just switched from the Aware trial to Aware Plus. It has become obvious that I will run way past my 1229 GB storage limit on Comcast. I would like to swap subscriptions back to Aware quickly. My subscription status only shows my Google One sub...

Tuck by • Community Member
  • 1504 Views
  • 6 replies
  • 0 kudos

Nest Aware not showing for both locations

I converted from DropCam to Google Nest Aware. Shortly after that I split my cameras up by there two locations. Now all of the cameras at one location have the NEST Aware and all of the cameras at the other location are asking me to join nest aware a...

Puckeater by • Community Member
  • 1254 Views
  • 5 replies
  • 0 kudos

Nest account log on

I have migrated my nest account to google. I can’t log on to nest app. I can log into google account no problem. When I try to log into nest it informs me my account as been migrated. When I log onto app with google account details it keeps telling m...

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