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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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cannot login

This is Insane!!! I have tried a million ways to get a contact or any useful link to solve my login problem. I cannot reset my password and even if I tried to migrate to my gmail I cannot get a reset there. Customer service is the worst I have ever e...

Issues with Google Nest Doorbell Gen 2

Since this device has been out, I have found consistent issues that were not present with the original Nest Doorbell camera. And, if it wasn't for Google sunsetting technology so quickly, I would've chosen to re-buy the original. I have indoor and ou...

MentalOne by • Community Member
  • 1825 Views
  • 6 replies
  • 1 kudos

Zoom meetings freeze-drop packets

Hello, I hope I have the right forum. I have a single wifi router/point in my home. I use 5GHZ band channel 36. When using Zoom for my meetings the screen freeze's constantly...I've switched from my laptop to tablet, the same happens. The Google Home...

robertB by • Community Member
  • 1899 Views
  • 4 replies
  • 0 kudos

Duplicate billing

Hello. I recently paid for a 1-year Nest Aware subscription, yet I am still getting billed for my prior monthly Nest account ($10.64). I do know that the original Nest account was not migrated to Google, however when I did sign up for Nest Aware I di...

Resolved! Nest aware subscription l

Subscription cancelled due to outdated credit card. I finally got it renewed, and paid. I am still unable to see recordings, familiar faces, etc. if I can’t get this resolved, I need to cancel subscription and will demand a refund of the annual fee o...

Smclaunch by • Community Member
  • 2401 Views
  • 4 replies
  • 1 kudos
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