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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

nest aware subscription

my nest aware subscription isn't showing.Lost access to my old Gmail account when transferring from pixel 3 to new pixel 6 pro. Created a new Gmail account, all was well until my google home glitched so I had to reset up all my devices (Wired Doorbel...

rob772 by Community Member
  • 1839 Views
  • 2 replies
  • 0 kudos

How to cancel / transfer nest aware

Nest aware is totally pathetic. Google/Nest should have thought through this more before charging and providing this service. They charge you annually for example, and if you sell your house they are not going to issue refund even if it is for months...

kbiyani by Community Member
  • 785 Views
  • 0 replies
  • 0 kudos

Cameras have disconnected from app.

My doorbell and indoor cameras suddenly no longer show up on the Nest Aware app.. They worked fine for a couple of years til today. I tried to reinstall the cameras but Google says they are already connected to another account and of course there is ...

Dave9177 by Community Member
  • 1217 Views
  • 4 replies
  • 0 kudos

Nest Aware not saving recorded events in history

I have the Nest Aware subscription and according to the subscription Google is supposed to save detected events for the past 30 days. Somehow I am not able to see anything in the history except for most recent events (within few hours - length kind o...

Shyalhaze by Community Member
  • 3137 Views
  • 11 replies
  • 2 kudos

Google Nest Refunds

Our Nest broke in December and as it was under warrantee a new one was sent with instructions on obtaining a refund for an engineer to replace . I began the refund process in the end of Jan delayed due to Christmas and other issues. However having se...

Nest Subscription

Good morning, I have been trying to purchase Nest Aware for an existing doorbell, but ever time i have done this its coming up with a system error and to try again another time. Ive tried this over several days with different system and still no luck...

ChrisBB by Community Member
  • 1049 Views
  • 3 replies
  • 0 kudos
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